Subi Subscriptions App

Subi Subscriptions App

Reviews (659)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription services on Shopify, highlighting its ability to enhance customer satisfaction and retention. They appreciate its seamless integration, intuitive design, and features like recurring billing and product swaps. The app is noted for its reliability and user-friendly interface. Customer support is also praised for being responsive and helpful with customizations and technical issues.

April 3, 2025

Installed with just the free plan for now to understand if it is the right app. So far it seems to tick all the boxes for my needs. Support from Miles was amazing. I had a request that was taken care of extremely quickly. With even more featues on a paid plan, I can imagine it can become a pretty powerful tool. I am pleased with this app and would encourage you to try it for yourself.

Healthsolutions.online
Hong Kong SAR
1 day using the app
Subi (formerly Subify) replied May 26, 2025

Thanks so much for sharing your experience! We're glad to hear it's meeting your needs so far and that Miles could assist so swiftly. Excited for you to explore more of what Subi can do — appreciate the encouragement to others as well! 🚀

May 26, 2025

Aliya has been really helpful! Great job

GOODBAC
United Kingdom
About 1 year using the app
June 12, 2025

Great app with fast and helpful support. Installation was quick and easy, and integration into the shop went absolutely smoothly. We’re really happy with it.

RoastLov
Austria
16 days using the app
April 29, 2025

What a great experience, I couldn't believe as a novice i got this up and running in 15 minutes with a quick chat with customer service to find out I didn't hit save. I always dread getting into new apps as they often have bugs or can be half baked. i am so excited to offer this new subscriotion option to my customers.

Little Mount Lavender
United States
About 2 hours using the app
Subi (formerly Subify) replied May 26, 2025

Thank you for the wonderful feedback! We’re so glad your setup was smooth and quick! Excited for you to offer subscriptions to your customers, and we're here anytime you need us! 🚀💬

Edited June 28, 2025

J'ai rencontré quelques difficultés pour tout configurer mais à chaque fois que j'ai un petit soucis ou besoin d'une confirmation je suis allée sur le chat et vraiment les personnes prennent leur temps pour bien expliquer et ça devient plus facile Merci

Complicity Box
France
About 2 months using the app
March 12, 2025

Great App! Very cutomizable and easy to use. I tried many before Subi but none had the cutomizability of Subi.
Also Support ist Great. Miles helped me very fast with all my issues and questions.

Holisso
Austria
4 months using the app
Subi (formerly Subify) replied May 2, 2025

Hi there! Thank you so much for the glowing review ⭐⭐⭐⭐⭐. We’re thrilled to hear that Subi’s customizability is exactly what you needed—and that Miles was able to get you up and running quickly. Your kind words mean a lot to our team, and we look forward to helping you make the most of Subi for months (and years!) to come.

April 22, 2025

We have just recently installed this app to work alongside a bundle app we have been using for a while. Stella was online straight after we installed it and offered to check the set-up for us. She was extremely helpful in making suggestions on how the widget could be customized giving us two different options which both blended well with our theme. We selected the option we felt would work well across all products and Stella then went ahead and implemented the changes. I also just checked on a further question and again Stella was extremely helpful, taking a few minutes to check up on our request and completing further changes which is fabulous. Great customer service from Stella! We look forward to using this app! Thank you

Mr Barnaby's
United Kingdom
About 1 hour using the app
Subi (formerly Subify) replied May 26, 2025

Thank you for the thoughtful feedback! We're so glad Stella was there right from the start to support your setup and offer tailored solutions. It's great to hear everything blends well with your theme and that the follow-up support was just as smooth. We're excited to have you on board and look forward to seeing Subi in action for your store! 😊

May 24, 2025

Miles responded quickly and provided clear, helpful solutions. Really appreciate it!

dop™ Shop
Australia
About 2 months using the app
Subi (formerly Subify) replied May 26, 2025

Thank you so much for your kind words! We're thrilled to hear that Miles was able to assist you promptly and clearly. We truly appreciate your feedback and are always here if you need anything else!

July 2, 2025

I had a great experience with Nilou! She was was quick, knowledgeable and very helpful!

kate quinn
United States
3 months using the app
May 14, 2025

Thank you to Stella for helping me! Had a shipping issues that I could not figure out and she helped resolve the issue quickly. Appreciate the help. Loving the help included with this app.

Lolablue Living
United States
10 days using the app
Subi (formerly Subify) replied May 26, 2025

Thank you for the kind words! We're so glad Stella could help resolve the issue quickly — we’ll pass along your thanks. Happy to hear you're loving the support! 😊