Subi Subscriptions App

Subi Subscriptions App

Reviews (823)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction and retention through easy subscription management. It features customizable widgets that integrate seamlessly with Shopify, offering an intuitive interface suitable for those with limited tech skills. The app maintains site performance and is supported by a responsive customer support team, making it a favored solution for businesses looking to implement or enhance subscription services.

June 12, 2024

Melika was supper supportive, she answered all my questions,

Coloresexport
Mexico
About 1 hour using the app
Subi (formerly Subify) replied June 26, 2024

We'll make sure Melika gets this endorsement, thanks!

July 29, 2024

Très sympa, bonne aide en cas de besoin ! Je recommande !!

Naturellement Bio
France
14 days using the app
July 12, 2024

Sehr guter Support.
Tolle App für die Erstellung und Verwaltung von Abos.

Purefitness Nutrition
Germany
About 9 hours using the app
Subi (formerly Subify) replied August 14, 2024

Vielen Dank für Ihr tolles Feedback! Es freut uns, dass Ihnen die App gefällt und unser Support überzeugen konnte. 😊

July 6, 2022

I’m very impressed with this company. The customer service is out of this world! They went out of there way to make sure the app fit the theme of my Shopify store. The reply rate is pretty fast so if there is anything you need they are on it!

Simply Marani
United States
Over 2 years using the app
Subi (formerly Subify) replied July 12, 2022

Thank you very much for your kind words!
Definitely, hearing your experience would be an additional boost for our team at Subify!

Edited November 21, 2024

I've been a customer for 2.5 years. Excellent customer service. Easy app to use.

Sew Yours
United States
Over 2 years using the app
Subi (formerly Subify) replied June 26, 2022

Dear Melissa, it has been our pleasure to assist you. Please feel free to contact us if you needed anything else, ever again!

January 12, 2023

The customer service is great! The app works well. Our customers like getting subscriptions. We wish there was a way to adjust the frequency of the subscriptions. Fortunately, they're able to get it done whenever we reach out. Thank you!!

RESPECTED ROOTS
United States
Over 2 years using the app
Subi (formerly Subify) replied January 18, 2023

Thank you for taking the time to leave a review for Subify subscriptions app. We're glad to hear that you've had a positive experience with our customer service team and that ...

Edited September 21, 2024

Such a great app! Very easy to navigate and the customer service was brilliant, especially Pearl she was very helpful. Recommended!

Gaia Filters
Ireland
Over 2 years using the app
Subi (formerly Subify) replied August 18, 2022

Hello,
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Thanks ...

November 28, 2022

Subscriptions can be complicated and we found Subify and excellent tool for integrating subscription products into our store. The support team was excellent in helping us understand their product's capabilities and then deploying it very quickly. Their responsiveness to our questions was quick, thorough and polite.

The HPLHS Store
United States
Over 2 years using the app
May 11, 2023

I had a great experience with the service, very helpful and responsive, I would highly recommend this company :)

covecoffee.uk
United Kingdom
About 2 years using the app
Subi (formerly Subify) replied May 11, 2023

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our service was helpful and responsive to your needs.
Your recommendation ...

September 23, 2022

We are in the process of installing this app now, it has gone very smoothly and we look forward to using the app more going forward. The support and response times have been really amazing and I hope that the app will perform similarly!

Rosetta Coffee Company
United States
Almost 2 years using the app
Subi (formerly Subify) replied September 26, 2022

Thank you for the kind words! We’re so happy your visit at Subify went so smoothly. Would you mind sharing with your friends who are looking for a subscription tool, too? We’ ...