Subi Subscriptions App

Subi Subscriptions App

Reviews (823)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction and retention through easy subscription management. It features customizable widgets that integrate seamlessly with Shopify, offering an intuitive interface suitable for those with limited tech skills. The app maintains site performance and is supported by a responsive customer support team, making it a favored solution for businesses looking to implement or enhance subscription services.

August 10, 2023

Incredible customer service. I love how easy the app is to integrate my monthly subscriptions and charge customers. Very well done and wonderful customer service!!

Nester’s Candles
United States
Almost 2 years using the app
Subi (formerly Subify) replied January 7, 2024

Thank you so much for your incredible review! We're overjoyed to know that you love how easy it is to integrate monthly subscriptions and manage customer charges using our app. Making our app user-friendly and efficient is a top priority for us, so hearing your feedback is extremely rewarding.

We're equally thrilled to hear your kind words about our customer service. Our team is dedicated to providing support that's not just helpful, but also a delightful experience for our users.

Your satisfaction is our success, and we're committed to maintaining this standard. If there's anything else we can do to support you or improve your experience, please let us know.

August 15, 2022

Support responded in under 5 mins and was very helpful. 10/10 recommend. the software is easy to use for the most part when you get the hang of it. But support is helpful it setting it up.

Dominate Locally Marketing Co
United States
Almost 2 years using the app
Subi (formerly Subify) replied August 18, 2022

Thank you for your kind review. Your feedback means a lot to us and we're glad to hear that you found it useful.
Hope your day is as awesome as you!

December 20, 2022

the best subscription software out there! They did everything in their power to help me integrate this into my shop and i couldn't be happier!!

Beach Barn Candle Co.
United States
Over 1 year using the app
November 30, 2022

Customer support is accommodating, and they will help you with your concerns as possible. The app is smooth and working also! It's great for subscriptions!

CI Liftoff
United States
Over 1 year using the app
July 8, 2022

Installing and using the application is quite simple. Customer service is fast and solution-oriented. 5/5

Fluxus Coffee NL
Netherlands
Over 1 year using the app
Subi (formerly Subify) replied July 12, 2022

Thanks for your kind feedback and I would like to you to know we are so grateful for having you with us.
If you ever need help with anything in the future, you know where to find us! ;)

June 6, 2023

Great app with intuitive functions to easily integrate with my Shopify store. Above all, I am impressed with the customer service - they went above and beyond to help me customize my subscription box to my liking. Thank you!

Secret-free, Traceable Supplements
United States
Over 1 year using the app
Subi (formerly Subify) replied June 13, 2023

Thank you for your wonderful review! We're delighted Subify seamlessly integrates with your Shopify store - it's designed to match perfectly with any theme. Thrilled to hear our customer service helped you customize your subscription box. We're always here for you!

August 30, 2022

This app installed seamlessly onto my Shopify store quickly! I love the personalized attention I received from Sara to enhance the color options for the subscription buttons on my site! Truly professional white glove service.

Eyden West
United States
Over 1 year using the app
Subi (formerly Subify) replied September 26, 2022

Thank you, for the amazing review! We put in the work to keep you and all of our clients happy.
We also sent you an invitation link to our community. Hope to see you there :)

July 31, 2023

The customer service is very efficient and kind. Setting up the subscription plan was easy and pretty straightforward. New to the subscription world but so far enjoying it.

L’hermite
Canada
Over 1 year using the app
Subi (formerly Subify) replied January 7, 2024

Thank you for your kind words and for sharing your experience with setting up your subscription plan using Subify! We're delighted to know that you found our customer service efficient and kind, and that the setup process was easy and straightforward. Our goal is to make the transition into the subscription world as seamless and enjoyable as possible for our users.

Welcome to the exciting world of subscriptions! We're thrilled to have you on board and are here to support you every step of the way. If you have any questions, need further assistance, or have feedback as you continue to explore, please don't hesitate to reach out. We're committed to ensuring your continued enjoyment and success with Subify.

Thanks again for choosing us and for your positive review!

October 10, 2022

First time trying out a subscription app and am impress by how easy it is to use. Team is also very fast in responding to any problems or questions that occur. Thank you!

Souper Fond
Singapore
Over 1 year using the app
Subi (formerly Subify) replied October 10, 2022

Thank you for sharing your experience with us. It makes us happy and gives us energy. We hope you can continue getting good revenue from the subscription by using Subify.

March 4, 2023

Very well working app and a super helpful support team! Could not be happier with all the help I´ve gotten.

FinnRent
Finland
Over 1 year using the app
Subi (formerly Subify) replied March 6, 2023

Thank you for your review! We're glad to hear that our app is working well for you and that our support team was able to provide you with helpful assistance.
We're committed to providing our customers with the best possible experience, and your feedback is greatly appreciated. Please don't hesitate to reach out if you need further assistance - we're here to help!