Subi Subscriptions App

I had the BEST experience with PEARL, she helped to customize my widget for my Shopify page and it really pops now! It looks so good and I think it will get more people to sign up for the subscription option now!

We’ve been with Subi for about a year now, since B*ld changed their platform and it no longer suited our small subscription business, and it’s been really great. The team are always so helpful and quick to respond to any issues that crop up and are incredibly generous with their time and efforts, and the platform itself is really easy to use.

Just recently, after helping with a tech issue, Nilou suggested a customisation change we could make for the front end and it was implemented within minutes after we finalised it which is really incredible.

i am absolutely blown away with the service that Subi team provides. we are still growing with them and the attention they give us is unlike any other app. i cannot recc them enough. Sam has gone way out of her way to help me make our subscription app look amazing!

We’ve tested a few subscription apps for our store, and Subi is by far the most intuitive and flexible we’ve used. The backend is clean, the customer experience is seamless, and most importantly it just works without the bloat or bugs we’ve experienced elsewhere.

A huge shoutout to Miles, who went above and beyond to help us get everything set up just right. He was responsive, knowledgeable, and genuinely cared about our success. Having support that’s this hands-on and thoughtful makes a massive difference.

If you’re looking for a lightweight, powerful subscription solution with real human support. Subi is it.

The team is very responsive with any issue you could have, and I'm very happy with the new membership module as I was waiting for it.
I am having some slight issues dealing with multilingual sites, but nothing major.
I would recommend it!

The team at Subi provides excellent service—very responsive, helpful, and quick to assist with any setup or customization questions. They were supportive throughout the onboarding process and made sure everything ran smoothly. Great customer support that truly cares about user experience.

Very understanding and responsive customer service. I spoke with Rick after being assessed a charge for $79 while my store was being developed. The development team inadvertently selected the paid plan. But because we were not operating and generating revenue I want to save as much as possible and pay only when it was necessary. After explaining my situation Rick was kind and understanding and assessed me a refund. I look forward to using their service in the future once we deploy and are generating revenue!

We have recently installed this app and had an issue with a new customer profile. The customer support I received from Miles was 10/10 and issue was resolved quickly. Highlty recommend this app to anyone looking for a subscriber product. It was quick to install and easy to use and customer support is great.

Very quick in person response from Mason to a subscription pricing issue - even on a Sunday. The instructions on the automatic chat were clear but just didn't work so I needed to speak to a human and Mason sorted it overnight. The issue was linked to subscriptions set up while a product was on promotion which set the price for subsequent subscriptions. The subscription did not automatically update with the new product price. Definitely something to be aware of as my customers got a second month of an uber bargain.

We've had a great experience with the Subi Subscriptions App! The interface is user-friendly, making it easy to manage subscription products and track customer activity. The support team has been incredibly responsive and helpful (especially to Pearl) — especially when we needed assistance with removing a user.