Subify Subscriptions App

Subify Subscriptions App

Reviews (678)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management tools, noting its ability to enhance customer satisfaction and retention, which boosts monthly revenues. They praise its comprehensive features like customizable widgets, product swaps, and trial periods, all within a user-friendly interface. The smooth integration and reliable performance of the app are also highlighted. Additionally, the customer support is commended for being responsive and knowledgeable, providing real-time assistance via live chat.

June 24, 2024

Great experience, reactive support. Perfect.

Phil Team
France
About 1 month using the app
Subify Subscriptions App replied June 26, 2024

Always here to help!

April 26, 2024

There are some interesting clunky things on Subify that I can't seem to figure out on my own just yet and I am still learning the ropes!

However, the support and customer service I receive when I run into these issues is extremely quick, professional, and informative. Thank you!

RED PLAINS GRAND BUTCHERY
United States
About 2 months using the app
Subify Subscriptions App replied May 12, 2024

Thanks for this great review! Subify is made to be easy-to-use...so charge on and you'll get amazing results.

August 29, 2024

Very easy to use and the team was very helpful!

The Disc Depot
United States
About 1 hour using the app
March 28, 2024

I recently had the pleasure of using Subify for my subscription needs, and I must say, I've been thoroughly impressed. The highlight for me has been their stellar customer service - responsive, helpful, and incredibly efficient at resolving any issues that come up. Additionally, the integration with our backend systems has been seamless, making the overall management of subscriptions a breeze. If I had to point out an area for improvement, it would be the design of the widgets. They're functional but lack a bit in design flair. However, this is a minor issue in the grand scheme of things. Overall, Subify has significantly enhanced our subscription management experience, and I highly recommend it to anyone looking for an effective and user-friendly solution.

ALLSUPPS
Switzerland
9 months using the app
Subify Subscriptions App replied April 7, 2024

We really proud ourselves with how our customer care team goes above and beyond to find a solution and make things easier for the merchants. It really makes our day when we get feedback like this and see that we're on the right path.

June 13, 2024

Great app, even better Support

seychelle
Slovenia
5 months using the app
Subify Subscriptions App replied June 26, 2024

Count on us if you need any help.

November 14, 2024

super helpful

In Bloom Fiction
Canada
31 minutes using the app
October 30, 2024

The agent was a pleasure to work with.

Wicked Mystics
United States
25 minutes using the app
November 14, 2024

Appena installati, il servizio clienti è super efficiente e molto gentile. Non so dire nulla riguardo alle funzonalità, ma conun supporto presente e funzionante mi sento decisamente più tranqulla che tutto possa funzionare al meglio.

Samdea Mala
United States
26 minutes using the app
Edited March 4, 2024

This app is pretty good. Customers can have a hard time finding out how to update their subscriptions, so I get a lot of emails about that, but hopefully now that the payment warning function is enabled it will help.
They have great customer service. I've always gotten timely and helpful responses and they have been patient helping me work out kinks and resolve issues. We've definitely gained and retained a good amount of income from using subify

Blue Willow Tea
United States
Over 1 year using the app
Subify Subscriptions App replied March 3, 2024

It's great to know our features and customer service team have been able to assist you effectively. Your success and satisfaction are our priorities. Thank you for trusting us with your subscription needs, and we look forward to continuing to support your business growth with Subify.

July 1, 2024

Very easy set up! The chat that pops up is extremely helpful and answered my questions extremely fast. So far I have had absolutely no problems. Melika was a great help & was very easy to work with

The Sweetest Scent
United States
About 5 hours using the app
Subify Subscriptions App replied August 11, 2024

Thanks for sharing your experience! We're here to help anytime!