Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless functionality, user-friendly interface, and easy customization. It's praised for its efficient subscription management, affordability, and regular updates. Many appreciate the quick, knowledgeable, and attentive customer service. The app is easy to install and navigate, with helpful instructions and walk-through videos. It integrates smoothly with Shopify, enhancing the user experience.

January 13, 2023

I just downloaded this app and had soooo many questions. I worked with a rep Narges for two days and she made sure i understood everything and answered all my questions, sent snap shots and links that were so helpful. I haven't expierenced the app with a customer yet though. There are two things I can't wait for Subify to add which are customize emails and for customers to change products within their scubscription.

myeternalflamecandles
United States
2 days using the app
Subify replied January 18, 2023

Thank you for taking the time to provide feedback on Subify. We're glad to hear that you had a positive experience working with our customer support representative, Narges, and that she was able to help you with all of your questions.

We appreciate your suggestions for additional features, such as the ability to customize emails and for customers to change products within their subscription. These are valuable suggestions that we will take into consideration as we continue to improve and develop the app. Thank you again for your feedback and for choosing Subify.

January 12, 2023

Customer Service especially with Delaram- was awesome. So helpful and sincere. Very patient with me and my questions.

MyCreativeHealingFriend LLC
United States
2 days using the app
Subify replied January 18, 2023

We're glad to hear that you had a positive experience with our customer service team, especially Delaram. We strive to provide excellent customer service and it's great to hear that Delaram was helpful, sincere, and patient with you.

We appreciate your feedback and will make sure to pass it along to Delaram and the rest of our customer service team. Thank you for choosing Subify and for taking the time to share your experience.

January 18, 2023

Excellent service and attention on customer service. Easy to install and use instantly to your store.

Be Better
Mexico
2 days using the app
Subify replied January 26, 2023

Thank you for your positive feedback! We're glad to hear that you had a great experience with our customer service and that the installation and use of our product was easy. We appreciate your support and are happy to know that our product is helping your store.

May 8, 2023

built different, amazing customer service and great staff helping me trouble shoot the membership plans, recommend.

Visionary Investments
Spain
1 day using the app
Subify replied May 11, 2023

Thank you for the amazing review! We're thrilled you found our customer service exceptional and our staff helpful in troubleshooting membership plans.
We appreciate your recommendation and are here for any future assistance you may need.
Have a fantastic day!

December 13, 2022

Es el mejor plugin de suscripción que existe, muy completo y te permiten editar toda la parte visual.

B3TTER
Spain
1 day using the app
August 31, 2022

great app with a stunning support: very fast fixing our issue caused by the previous subscription app we have installed.

Teemotion
Switzerland
About 6 hours using the app
Subify replied September 26, 2022

Thank you so much for your 5-star review! We will share this with the support and product teams to let them know to keep up the amazing work.
We also sent you an invitation link to our community. Hope to see you there :)

Edited December 27, 2022

The support is superb! Hasti has helped me every step of the way. She also offered other workaround in order to show what I really wanted. I recommend this app!

The Allergy Kit
United States
About 5 hours using the app
March 5, 2023

The support is just so awesome. Had few issues and they sorted it out fast. Very nice. Also the app provides many solutions and it is flexible.

4kidsandus
Slovenia
About 4 hours using the app
Subify replied March 6, 2023

Thank you for taking the time to leave us a review!
We're thrilled to hear that our support team was able to quickly resolve any issues you had and that you find our app to be flexible and offering many solutions.
We appreciate your feedback and look forward to continuing to provide you with excellent service.

August 5, 2022

Quick to install & simple to set up - within 10 mins of downloading I'd set up 3 subscriptions. Customer service is very quick to assist as well.

PrettyLittleStar
United Kingdom
About 3 hours using the app
Subify replied August 10, 2022

Thank you for sharing your experience with others here, really appreciate it! Also, we are glad that you are happy with the provided service, that's what we go far and beyond to achieve :)

February 4, 2023

Thank you so much for the helping getting me up and running. Super helpful> they made it easier for me to understand what I was doing.

The Jaded Jewel
United States
About 2 hours using the app