Subify Subscriptions App

Subify Subscriptions App

Reviews (678)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management tools, noting its ability to enhance customer satisfaction and retention, which boosts monthly revenues. They praise its comprehensive features like customizable widgets, product swaps, and trial periods, all within a user-friendly interface. The smooth integration and reliable performance of the app are also highlighted. Additionally, the customer support is commended for being responsive and knowledgeable, providing real-time assistance via live chat.

February 21, 2024

Customer service from Hasti was super quick, easy and helpful. :)

Planthropie
United States
3 months using the app
Subify Subscriptions App replied March 3, 2024

Oh such positive vibes from your feedback! Thanks for the five stars!

December 9, 2023

i was helped tremendously, i had issues with shopify and somehow subify was able to better assist than shopify was. theyre genuenely amazing

Pro Active +™
Canada
3 months using the app
Subify Subscriptions App replied January 7, 2024

We're absolutely delighted to hear that you had such a positive experience with our team at Subify! It's our top priority to provide helpful and effective support, especially when it comes to issues like integrating with Shopify. Knowing that we could assist you better than expected is a huge compliment for us. Your kind words about our team being genuinely amazing are truly appreciated. We're here for you whenever you need us, so don't hesitate to reach out if there's anything else we can do to help. Thank you for choosing Subify and for taking the time to share your experience!

December 2, 2023

The app and the customer service is wonderful so far! The customer service agent took my problem and turned it right around. Great service.

The Juice Box Shop
United States
2 months using the app
Subify Subscriptions App replied January 4, 2024

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that both our app and customer service have met your expectations. Knowing that our customer service agent was able to quickly and effectively resolve your issue is incredibly gratifying for us. We pride ourselves on our ability to provide great service and turn around any problems our users might encounter.

Your satisfaction is our top priority, and we're here to ensure that your experience with Subify continues to be positive and beneficial. Please feel free to reach out if you have any more questions, need assistance, or have suggestions.

February 22, 2024

Great app, I've been running subscription services for 10 years and this is by far the easiest to use.

Witch Way Magazine
United States
3 months using the app
Subify Subscriptions App replied March 3, 2024

Wow, coming from someone with this much experience in subscriptions, it means the world to us!

Edited April 8, 2024

Great Support! Fast and Effective

Pillo Baby
Italy
About 1 year using the app
Subify Subscriptions App replied February 19, 2024

Thanks!

May 29, 2024

Incredible customer service, they are there as soon as you have any issue with set up. Would highly recommend.

L'Esterre Chocolate
United Kingdom
24 minutes using the app
Subify Subscriptions App replied June 27, 2024

Thanks a lot

March 30, 2024

It's user friendly and the support team is quick and helpful.

Berry Bookish Sisters
United States
2 months using the app
Subify Subscriptions App replied April 7, 2024

Exactly the things we're going for because we understand how both of these factor are crucial to make a business grow with Subify.

February 22, 2024

If you are switching over from Subbly, or need help with migrating your customers, please don't waste your time on this app. I am so sorry, the service is run by bots & its actually really sad that this is my first bad review I have ever left. I hope it helps another business owner make a better choice... go with another app.

Happy Child Box
Canada
8 days using the app
Subify Subscriptions App replied March 3, 2024

We sincerely appreciate you bringing this to our attention and would welcome the opportunity to discuss this further with you to understand how we can improve the factors that have caused your not so positive experience. Our goal is to support business owners like yourself effectively, and we're committed to making the necessary changes to do so.
So thanks again for actually taking the time to share this!

Edited May 16, 2024

So far so good. Great customer service !

ONE SURFING CO
France
12 months using the app
Subify Subscriptions App replied March 3, 2024

We're so happy you've had a positive experience with Subify and our customer service team. Should you need any further assistance or have any questions, don't hesitate to reach out. Your satisfaction is our top priority!

March 27, 2024

I'm starting to work with this application. I needed help for the first time and Delaram from support helped me immediately. Thanks for their professionalism and speed.

Mother & Daughter
France
2 days using the app
Subify Subscriptions App replied April 7, 2024

We'll make sure she gets this amazing feedback. Thanks!