Subify Subscriptions App

Subify Subscriptions App

Reviews (582)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management, noting its user-friendly interface, affordability, and quick setup, often under 20 minutes. It supports both digital and physical products with customizable subscription widgets. Exceptional customer service, particularly from staff members like Melika and Nareh, is frequently highlighted for responsiveness and efficiency, making it a valuable tool for enhancing subscription services.

August 16, 2023

Love this app. I do wish that I could export the information that I need on my own BUT anytime i have needed anything they helped me ASAP. Nareh had my export to me in minutes and was very kind and helpful. 10/10 recommend this

Graphics Pig LLC
United States
11 months using the app
Subify Subscriptions App replied January 4, 2024

Thank you so much for your love and support for Subify! We're glad to hear that the app has been beneficial for you. We appreciate your honest feedback regarding the export feature, and we take note of your wish to have more autonomy in exporting information. Your input is invaluable as it helps us identify areas where we can improve and enhance the user experience.

It's also wonderful to hear about your positive interaction with Nareh. We're proud to have a team that is not only efficient but also kind and helpful, and it's great to know that she was able to provide you with the needed export quickly. We're committed to continuing this level of service and support.

Please feel free to reach out if you have any more suggestions, need assistance, or have further feedback.

December 16, 2022

Subify is amazing! I would highly recommend to anyone looking to add subscriptions to their website. Their customer service team is very responsive and easy to work with. They have made our subscription service way easier and overall made our conversion rate skyrocket!

borobuilt.com
United States
10 months using the app
October 4, 2023

It was easy to install and allows me the assurance that my repeat customers are going to be charged monthly so I don't have to worry about invoicing them and waiting for them to pay. It has been such a help with my recurring memberships I have going.

A Bushel and A Peck Designs
United States
9 months using the app
Subify Subscriptions App replied January 3, 2024

We understand how important it is for businesses like yours to have a reliable and efficient way to manage recurring memberships. It's wonderful to hear that our app has been such a help in this regard.

Thank you for sharing your experience. We're committed to continuing to provide a seamless and helpful service to support your business needs. If there's anything else we can do to assist you or if you have any suggestions for further improvements, please don't hesitate to reach out.

March 15, 2023

Excellent customer service and really easy to use, even for novices! Chatting with Yasaman was great - very helpful.

All Blurred Out Store
United Kingdom
9 months using the app
March 30, 2023

Excellent customer service by a very patient and helpful team that cares about customer satisfaction.

My Store
United Kingdom
9 months using the app
Subify Subscriptions App replied April 5, 2023

Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had an excellent customer service experience with our team. We take pride in providing top-notch service to all our customers, and it's always great to know when we've succeeded in making a positive impact. We appreciate your business and look forward to serving you in the future!

June 22, 2022

Fantastic quality and quick responding support. Went above and beyond and improved things I didn't even ask or think about to be improved.

scentify.no
Norway
9 months using the app
Subify Subscriptions App replied June 26, 2022

Thank you so much for sharing your kind words! We are more than proud to see that you've been happy with the service. Please count on us in the future as well.

July 4, 2023

bon service client, ils ont su s'adapter à nos demandes et trouver les bonnes solutions pour notre entreprise

Pureva
France
8 months using the app
Subify Subscriptions App replied January 28, 2024

Nous sommes ravis d'entendre que notre service client a su répondre à vos demandes et trouver les solutions adaptées à votre entreprise. Votre satisfaction est notre priorité, et nous sommes là pour vous aider à réussir. Si vous avez d'autres questions ou besoins à l'avenir, n'hésitez pas à nous contacter. Merci d'avoir choisi Subify!

Edited May 4, 2023

AMAZING customer service!! This app isn't easy to figure out at times, and anytime I needed a question answered, or simply reassurance knowing I was doing things correctly, I had someone answering me quickly. Even at 10 PM at night! It's nice knowing that even when you're working your small business later in the evening, someone is there to help you out, and you don't have to wait until the next day to get answers. Can't wait to launch my subscription using Subify!

LadyCrimsonClothEmporium
Canada
8 months using the app
Subify Subscriptions App replied May 11, 2023

We appreciate your valuable feedback and wonderful review! Your kind words about our customer service are truly uplifting. We're constantly working to enhance Subify and make it even more user-friendly for everyone. Your support and enthusiasm in launching your subscription using Subify mean a lot to us. If you ever have any further questions or need assistance along the way, please don't hesitate to reach out. We're here to ensure that your experience with Subify is nothing short of fantastic. Thank you for choosing us as your platform!

August 13, 2023

Great customer service, fully customisable app.

The Original Maids of Honour
United Kingdom
8 months using the app
Subify Subscriptions App replied January 28, 2024

Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service and appreciate the customization options available in our app. If you have any specific customization needs or further questions, please don't hesitate to let us know. We're here to assist you in tailoring Subify to your preferences. Your satisfaction is our priority!

January 16, 2023

The guys at subify are great and very helpful! Mohsen was very helpful and customised my widgets to match my store them. I would highly recommend this app!

Impact Candles
Australia
8 months using the app
Subify Subscriptions App replied January 18, 2023

Thank you for the positive feedback! We're glad to hear that our team, specifically Mohsen, was able to assist you in customizing your widgets to match your store theme.