Subify Subscriptions App

Subify Subscriptions App

Reviews (633)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention through customizable subscription options. It is noted for its user-friendly setup, modern interface, and features such as recurring billing, product swaps, and trial periods. The app integrates seamlessly with Shopify, enhancing subscription management. Merchants also appreciate the responsive and expert customer support, particularly highlighting staff members Melika and Deleram for their exceptional service. Additionally, its affordability and intuitive design, which includes easy navigation and configuration, are seen as significant benefits.

November 3, 2024

very helpful customer service

Floor 13 Club
United States
December 8, 2022

This app is great and has even better support! Yasaman is an excellent Subify representative. She acts quickly and delivers results.

DigiBox.ca
Canada
5 months using the app
September 15, 2023

So far, so good with Subify.

We were looking for a simple to use and effective tool to add subscriptions to a select number of products within our store. Subify ticked the boxes for us.
We were up and running within moments thanks to a handy youtube video that was offered upon install of the app.

When we did have a small issue with layout, the help team had it fixed within minutes. Very impressed!

Peter,
Refractometer Shop

Refractometer Shop
United Kingdom
5 months using the app
Subify Subscriptions App replied January 7, 2024

Hi Peter,

Thank you for taking the time to leave such a positive review! We're thrilled to hear that Subify has been a good fit for your needs, offering both simplicity and effectiveness for your subscription services. It's great to know that our YouTube tutorial helped you get up and running quickly – we always strive to make the setup process as smooth as possible.

We're also glad that our support team was able to promptly resolve your layout issue. Your satisfaction and a seamless experience with Subify are our top priorities.

If there's anything else we can assist you with, or if you have any suggestions on how we can make Subify even better, please feel free to reach out. We're always here to help and looking forward to supporting your store's growth!

Edited June 25, 2023

Melika went OVER & BEYOND for me today, especially considering that I am on the free plan! She helped with customizing my widget to match my business and theme colors! Sooo satisfied with my customized widget and Melika answered all of my questions and even offered my a GREAT discount for the upgraded plan. I really appreciate their customer service! A++!! SO glad I downloaded this app! Easy on my end and will be easy for my customers in making changes on their end. Just wish the free version also had customer access to change delivery dates - but I'm sure in due time Subify will have that available as well. Thank you much!

Jubilee's Pot Pies
United States
4 months using the app
Subify Subscriptions App replied January 8, 2024

We're absolutely thrilled to hear about your positive experience with Melika and Subify! It's our top priority to ensure our users, whether on a free or paid plan, receive exceptional support. We're glad that the customization of your widget has matched your business aesthetics seamlessly.

Your appreciation for our customer service and the functionality of our app means a lot to us. We always strive to offer value that exceeds expectations, and it's great to know that our discount offer for the upgraded plan was well-received.

Regarding your feedback on the free version's feature for changing delivery dates, we truly value your input. It's insights like yours that help us grow and improve. We're constantly working on enhancing our features, and we’ll definitely consider this for future updates.

November 20, 2022

So far this app is exactly what I need for my store. Narges went above and beyond to help me set it up and answer my questions

Crazy Eights Sublimation Blanks and More
United States
4 months using the app
Subify Subscriptions App replied November 28, 2022

Thanks so much for taking the time to leave us this review! We appreciate it

June 22, 2023

Really helpful and super friendly customer service! The tool is easy to use. It is still in development since it's a start-up, but nice to see that the team keeps adding new features as they go. :)

plagnifique.co
Netherlands
4 months using the app
Subify Subscriptions App replied June 25, 2023

Thanks for your positive feedback. We're pleased you find our service helpful and our tool user-friendly. We're continuously improving and appreciate your support as we add new features. Thank you.

November 2, 2023

We are very happy with this app! The app installation and set up process was very easy and user friendly. The customer service team has always been there to help and answer all of questions and concerns. I would recommend the app 100%.

Sakura Toyland Wholesale
United States
4 months using the app
Subify Subscriptions App replied January 3, 2024

We are overjoyed to hear that you're very happy with our app and that your setup experience was easy and smooth. It's wonderful to know that our efforts to create a seamless experience are paying off.

Your kind words about our customer service team are greatly appreciated. We strive to be readily available to assist with any questions or concerns.

January 12, 2023

The customer service is great! The app works well. Our customers like getting subscriptions. We wish there was a way to adjust the frequency of the subscriptions. Fortunately, they're able to get it done whenever we reach out. Thank you!!

RESPECTED ROOTS
United States
4 months using the app
Subify Subscriptions App replied January 18, 2023

Thank you for taking the time to leave a review for Subify subscriptions app. We're glad to hear that you've had a positive experience with our customer service team and that the app is working well for you. It's great to hear that your customers are enjoying the subscription feature.

We appreciate your feedback regarding the frequency of subscriptions and will take it into consideration as we continue to improve and develop the app. We're glad to hear that our customer service team is able to help you with adjustments when needed.

Thank you for choosing Subify and for your support.

June 26, 2023

Great features, but the highlight is the support. They can make any structure you have in mind work, and that's valuable.

Wholesome
United Kingdom
4 months using the app
Subify Subscriptions App replied February 6, 2024

It's fantastic to hear that you're pleased with the features Subify offers and especially value the support we provide. Our team takes pride in being adaptable and resourceful, ensuring that we can tailor our solution to fit the unique structures and needs of each of our clients. Knowing that we've been able to make your vision work seamlessly is a testament to the effort and dedication we put into our service. Your feedback is greatly appreciated, and it motivates us to maintain high standards of support and innovation. Thank you for acknowledging our efforts, and please remember, we're always here to assist with any new ideas or requirements you may have.

August 9, 2022

J'ai utilisé cette application pour les abonnements de mon produit. On peut choisir les fréquences d'achats. Tres bien organise. En plus d'avoir un forfait gratuit l'équipe de support et tres a l'écoute et fais tout pour nous aider. Je recommande fortement Subify-Subscription

bonreveildematin
Switzerland
4 months using the app
Subify Subscriptions App replied August 10, 2022

Thank you very much for taking the time to leave us the review.
I would like to let you know that I truly enjoyed your attention to details; wish you great success in your business :)