Subify Subscriptions App

Subify Subscriptions App

Reviews (679)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management tools, noting its ability to enhance customer satisfaction and retention, which boosts monthly revenues. They praise its comprehensive features like customizable widgets, product swaps, and trial periods, all within a user-friendly interface. The smooth integration and reliable performance of the app are also highlighted. Additionally, the customer support is commended for being responsive and knowledgeable, providing real-time assistance via live chat.

June 12, 2023

I just downloaded this app after trying another one that would not work for what I am needing. Within seconds after downloading I had a live person messaging me to ask me if I need help. She got me set up and made it look exactly like I want in a very short amount of time. I will come back and review after I put it to the test but the customer service is top notch and it was easy to navigate.

Creme De La Creme Boutique
United States
About 1 month using the app
Subify Subscriptions App replied June 13, 2023

Thank you for your positive review! We're thrilled our customer service and app usability met your expectations. We're eager to hear more about your experience as you use the app. Don't hesitate to reach out if you need anything else.

June 21, 2023

Versatile app, and excellent and responsive customer service. I came to them with a number of questions that weren't immediately obvious, and they took the time to look into it and came up with a perfect solution for my needs. Highly recommend!

WindSips
Canada
About 1 month using the app
March 23, 2023

great customer service team! recommended.

Nouncove
France
About 1 month using the app
Subify Subscriptions App replied April 5, 2023

Thank you for your review! We're so glad to hear that you had a great experience with our customer service team. We take pride in providing exceptional service and it's always rewarding to hear positive feedback from our customers.

August 3, 2023

Amazing customer service. Responsive and helpful. These things matter when you are busy and need help now.

VeryVery
United States
About 1 month using the app
Subify Subscriptions App replied January 8, 2024

Thank you so much for your kind words! We understand how valuable your time is, especially when you're busy running your business. It's wonderful to know that you found our customer service responsive and helpful.

We always aim to provide timely and effective support because we believe that good service is key to a great user experience. Your acknowledgment of our efforts is greatly appreciated.

May 11, 2023

so far, Hasti has been absolutely amazing to work with, she has guided me through way more than she probably needed to! customer service alone defiantly earned it the 5 stars

That Sports Dude
United States
About 1 month using the app
Subify Subscriptions App replied June 2, 2023

Thank you so much for the great review. Delighted that are our customer service could bring you a 5-star experience.

December 30, 2022

Great customer support and subscription service. Easy to use UI for the customer as well as easy to manage by the admin. Works well for subscriptions with free trails, and a reliable choice for subscription products!

KMA Analys
Sweden
About 1 month using the app
Subify Subscriptions App replied January 18, 2023

Thank you for taking the time to leave a review for the Subify subscriptions app. We're glad to hear that you found our customer support and subscription service to be great and that the app has easy to use UI for both customers and admin. We are happy to know that the app works well for subscriptions with free trials, and that you find it a reliable choice for subscription products. Your positive feedback is greatly appreciated and we will continue to strive for excellence in providing a seamless subscription management experience for our users. Thank you for using the Subify subscriptions app.

October 29, 2023

Aliya is the absolute best! She talked me through how to set up different payment options like shipping monthly and prepaying 6 months. This app is also really user-friendly. At the end of our conversation, she looked through my listing to make sure it was correctly set up. I am truly grateful!

moonlit-visuals
United States
27 days using the app
Subify Subscriptions App replied January 3, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear about your fantastic experience with Aliya. Her dedication to not only guiding you through the payment options but also ensuring that your listing was correctly set up exemplifies the level of care and attention we strive for in our customer service. Your appreciation for her assistance is greatly valued, and we'll make sure to pass on your kind words to Aliya.

We're also glad to know that you found our app user-friendly. It's our goal to create a seamless and intuitive experience for our users, and it's rewarding to hear that we're achieving that.

August 29, 2022

I signed up to use this after trying probably a little over 10 apps and what i can say is these guys are amazing!!!!! Not only did they help me with integrating it and setting up, they also helped with making sure it works, making sure it works, fixing the site bug and making sure I can launch in time!!!! I love s company that goes above their portfolio to help a customer. Perfect solution. Thanks Kooroosh and team

pinkconcierge2022
United States
25 days using the app
Subify Subscriptions App replied September 26, 2022

Thank you for sharing your experience! We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

July 23, 2023

Melika has helped me set up my subscription service for my website with great patience and care, I'm so grateful to them and their team for the support in getting this launched!

Lily Papers Library
United States
25 days using the app
Subify Subscriptions App replied January 28, 2024

We're delighted to hear that Melika and our team provided you with great patience and care while setting up your subscription service for your website. Your success is important to us, and we're here to assist you every step of the way. If you have any more questions or need further support as your subscription service continues to grow, please don't hesitate to reach out. Thank you for choosing us, and we look forward to seeing your subscription service thrive!

July 4, 2023

Set up was the easiest thing ive done in my life. The subscription plans, just populated on the pages and were terrific out of the box. I've tried Bold, and I've tried Loop. I'm sticking with this one as the subcription teirs work better for how new my shop is. I need to trim cost where I can so i can just get off the ground.

I got an email with a beyond generous discount code % off for 6 months. the amount off I got really shows me that they care about my bottom line and want to get me off the ground with the least amount of financial burdens possible. Really appreciate this.

Draw Creative Journals
United States
24 days using the app
Subify Subscriptions App replied January 8, 2024

We're thrilled to hear that setting up Subify was the easiest task you've encountered - that's exactly what we aim for! It's great to know that our subscription plans integrated seamlessly with your pages and that our service suits your business needs, especially as a newer shop.

Understanding the challenges of starting and growing a business, we're committed to offering supportive pricing structures. We're so glad that the discount code we provided made a positive impact and demonstrated our commitment to your success.

Thank you for choosing Subify and for acknowledging our efforts to support your business financially. We're here to help you grow and are excited to be a part of your journey. If you have any questions or need assistance, don't hesitate to reach out.