Reviews (208)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management tools and exceptional customer support. They value its seamless integration with Shopify, ease of use, and customization options that align with specific business needs and branding. The app supports various subscription models, including recurring and one-time purchases, offering flexibility for customer trials. Merchants consistently praise the responsive and efficient support team, available via live chat, enhancing the app's reliability in managing subscription services.

August 23, 2024

Bra och enkel support. Löser saker trots att det var jag som hade klantat till det.

Joylife webshop
Sweden
About 2 months using the app
June 5, 2024

I have spoken with the team directly because my shop is selling very specific products that requires a bit of personalizing for subscriptions and they helped me sort it out quickly and efficiently based on my specific shop's needs! Great work, definitely worth 5 stars in support alone.

Coach Krystal Kelly Books
United States
About 23 hours using the app
June 3, 2024

Shruti was so helpful - we had a video call to discuss what the site needed, and she implemented it the next working day and it was much better than what I had done :) although the site is easy to use and intuitive!
The only thing I would be excited to see is the addition of quantity breaks with the subscription to encourage bulk buying.
Really good app and excellent support from Shruti

Manuka Honey Direct
United Kingdom
3 days using the app
June 3, 2024

I love that this app is FREE and built for Shopify! A lot of other options have paid tiers and will restrict necessary features to paid plans. Danin was a huge help during set-up as well, answering my questions in real-time. I appreciate that they have live chat support with REAL people, too. Highly recommend this app, and I will be using it again.

East House
United States
About 20 hours using the app
June 29, 2024

The Subscription Plus team were courteous and extremely helpful. Highly recommend these folks.

Klassy Pet
Canada
2 days using the app
August 1, 2024

Amazing customer service

Eco Wipes
Australia
About 16 hours using the app
May 20, 2024

Nitesh was very helpful and patient. He was very responsive and solved my issue quickly. He made sure to give time for me to check that everything was working properly before closing the ticket. Excellent work. Thanks so much!

Magnifiscents Handmade
United States
12 days using the app
July 2, 2024

My chat was answered almost immediately and he helped me set up the app and get it going in my shop! Thanks so much!!!

Duct Tape and Denim
United States
About 2 hours using the app
June 5, 2024

Shruti gave me fantastic advice and guidance with using the app! It seems to be very straightforward, which is great.

Nutrition For Living
Australia
About 2 months using the app
May 22, 2024

I had some issues with the app not letting my subscriptions be available for purchase on Shopify, but your experienced support team solved the issue. Thank you

Adobe Dregs Coffee LLC
United States
16 days using the app