Reviews (3,301)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

June 7, 2024

I have been using this app for a few months now and can say that it works pretty great. Fairly simple to figure out and navigate; seems like there aren't many limitations in terms of what you can do on the back end with configuration/billing etc -at least I haven't experienced any yet. Customer support was very prompt the one time I used it. The support guy communicated clearly and was very helpful. Overall it has been working well for me so far. Will continue to use it, and would recommend giving it a try.

Good Day Latte
United States
6 months using the app
Appstle Inc. replied June 8, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

May 8, 2024

Mia was a huge help in navigating the font tweaks and small customizations we wanted. Not only did they have support, but they also had a live chat rep at almost 9pm PST. Mia was incredibly helpful and communicative. After 7+ years of working with Shopify, this is one of the best app support experiences I have had. If you are worried about anything, I am sure the team is ready and standing by to help.

fungtion
United States
Over 1 year using the app
Appstle Inc. replied May 10, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

June 11, 2024

Extremely fast and friendly service. Helped me resolve my issue straight away - thank you!

UK Closer Pets
United Kingdom
Almost 3 years using the app
Appstle Inc. replied June 12, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

May 5, 2024

The customer service is amazing. I have asked for help twice. Once when I was in the final hours before launch and I needed urgent help. Then again when I needed assistance customizing a widget to match my brand. Ash was responsive, professional, incredibly fast and helped me get exactly what I needed, quickly. You don't expect that kind of service from an app developer, having worked with many in the past. But Appstle really delivers on its quality and service and I would recommend this app to anyone.

National Business Leadership Academy
United States
7 months using the app
Appstle Inc. replied May 6, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

May 24, 2024

I needed assistance with some issues I ran into during setup. I reached out to support and they were so helpful, solved my issue right away, and even offered me options for customizing my widget to match my theme. I usually feel awkward speaking to support but Magnus was a pleasure to speak to. I am positive that this app will be much more user-friendly than my previous one already.

Mikel Kristi
United States
6 months using the app
Appstle Inc. replied May 25, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

June 11, 2024

very good support and very good app, we are using it since almost two years now and had no problems. everything is working well

juice o´clock
Austria
Almost 2 years using the app
Appstle Inc. replied June 12, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

May 21, 2024

Would highly recommend. Their customer support is top notch. If you have any issues, they will make sure you are taken care of quickly.

Perry Real Estate College
United States
About 3 years using the app
Appstle Inc. replied May 22, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

May 29, 2024

Great app, great customer service, always available to chat, they are fast, efficient and effective. All in all great app to grow your sales and offer your customers the best long standing offers and deals.

therealhealthstore
United Kingdom
12 months using the app
Appstle Inc. replied May 30, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

May 4, 2024

Mia was knowledgeable, fast, eager to follow through, and highly responsive. It’s a pleasure to get support from professionals who know what they are doing.
The Manage Subscription button was missing from my customers account page. We had updated to an unsupported theme. Mia immediately understood the problem. The button appeared, but it overlapped text. She continued to work together with me until the problem was resolved.
When the chat was disconnected, she emailed me right away. Thanks for the great support and for making it easy to get help.

Luxury Outlet
United States
4 months using the app
Appstle Inc. replied May 5, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

May 13, 2024

The software itself has been really smooth for actually getting and retaining subscriptions. For the one time I've had a small tech issue, the team fixed it in 2 minutes and customized the look for me based on my site's theme. Couldn't ask for more.

Solpri
United States
10 months using the app
Appstle Inc. replied May 14, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.