Appstle℠ Subscriptions App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,205)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive subscription management features and user-friendly interface. They appreciate the customizable options like item swapping and personalized boxes, which integrate well with Shopify. The app is noted for its reliability and exceptional customer support, with staff providing responsive, personalized assistance, including custom video explanations. It's considered a valuable tool for businesses implementing subscription services.
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The support team is really great. There were some issues with imported customer subscriptions but after messaging the team they were able to fix it and link everything up for me.
The app itself is still unintuitive and it really shouldn't be this much hassle to just get everything going.
Hard to navigate but otherwise simple
Only early days - I can't really make comment sorry
Great support by Muhammad who effectively installed it and customised it for us - now let's see if we get the subs in.
Update: I'm not sure what has happened here, but things are going wrong with this app and the support is no longer helping us out. I will happily update my review to 5* again if this gets sorted, but with a broken app and not much support, we cannot keep using this.
Hi,
This is Ria, the co-founder of Appstle. Thankyou for sharing the feedback, and I apologize for the inconvenience you faced in the past. We hope all your issues are sorted ...
Had a little issue with not knowing why my set up didn't work when I did everything I was told to do...
but Hussain was an incredibly great help and answered all of my questions thoroughly and fixed the issue so, I really appreciate them.
Hi,
Thanks for the feedback, we are glad that the issues you were facing are fixed now and things are working as expected. Please do not hesitate to reach out to us if you ...
Can't access the app, keep getting server error with code page, (only can access app at random) and no one has looked into it when I requested assistance.
Hi,
This is Ria, the co-founder of Appstle. Thanks for sharing the feedback. I apologize for the inconvenience you faced in the past. We hope all your issues are sorted now, ...
Update to my review: In searching for further assistance, the support team became less and less responsive, making it much more difficult to receive help in a timely manner, often being left with messages that never got responded to at all. A time zone mixup didn't help matters either. I am still waiting for a response to a query from over 17 hours ago.
App is very user friendly, and has great ...
Hi,
This is Ria, the co-founder of Appstle. We hope all your issues are sorted now, and that our app is working smoothly. We have also beefed up the number of support ...
I don't know yet
I'm new to this app, but the customer service is 5 star. Super impressed with the reps helpfulness and concern. After my second contact with this company I take it back, not everyone is the first rep. What's more is there was no way to separate sale prices from actual subscription prices, the app practically gave the store away.
Hi,
Thankyou for the feedback. Since the time of the review, we have added a lot of new and exciting features to the app. Specific to the issue you faced in the past, we ...
i have just begun using this app. It doesn't offer all the fearures i need but I have made a workaround to achieve what i need
Hi,
Thankyou for the feedback. We are glad to hear that the workarounds worked for your use case. Since the time of the review, we have added a lot of new and exciting ...