Reviews (3,639)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust subscription management features, including customizable payment options and build-a-box capabilities. They praise its seamless Shopify integration, ease of use, and reliable performance. The support team is noted for their quick and personalized assistance, often providing custom video explanations. The pricing is considered fair and beneficial for small businesses, contributing significantly to customer loyalty and retention.
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This app can do a lot. I found it cumbersome to setup a discount when someone purchases a year long subscription plan vs. a monthly plan. Lucky for me Kehanvi was on the chat! The support team for this app is 10/10!
I had a small issue with theme and the support was very easy to apporach. I asked them if they can fix it, but they said it wasn't thier responsibility. So I went Shopify and theme provider for the support, then I was told that it's app developers responsibility to address any compatiability with themes. Then, I had to go back to their support to finally get it fixed. It's really nice app and provides a super easy access to customer support. However, they sent me back and forth to fix such a small problem, which was not ideal.
Thank you for your constructive feedback. It helps us improve. Please don't hesitate to reach out, if any other help is needed.
Regards,
Ria
Good app. Fairly easy to use and customize. Priced competitively.
Had an issue and reached out to customer support and they fixed in minutes.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Very good app, unfortunately I couldn't use it for stripe payments because I don't have shopify payments enabled. The support is very good.
We are glad to hear that you are satisfied with our support. Unfortunately, the payment method is a requirement from Shopify. Shopify does not currently support Stripe for subscriptions, but as per their roadmap, it is expected to be released by the end of Q4 of 2021.
Here is the link for that - https://shopify.dev/concepts/apps/subscription-apps#known-limitations
Feel free to reach out if you need help with anything else.
Thanks,
Appstle Subscriptions Team
I used this app to try and help me set up a subscription based systeme for a product we are selling. I was really unsure how to do what I was looking to do (it wasn't that challenging I am just nervous and was looking for support). The support I received was awesome, Hussain took SUCH care of me. i will say that for what I was looking to do, it has a work-around for two different pricing subscription options, but doesn't inherently offer, so if you're looking to offer two different prices, it can do it, just not necessarily built into the app itself. But like, for a free option compared to a lot of others (which are QUITE expensive in lots of cases), can't really say I'm upset.
Hello,
We are glad to receive such motivating words from you. Regarding your request for separate subscription pricing options, we are unable to offer that as a built-in option, as Shopify rules and setup (applicable to all apps) require the base price of the product to apply for all recurring orders.
We really hope that the two workarounds I suggested during our conversation (first - creating separate product listings, and/or second - using Appstle Subscriptions to provide discounts for multiple subscription frequencies of the same selling plan) will enable you to achieve the output you are looking for.
Please feel free to ping if we can help with anything else.
We will be using this app to provide our customers with an Interest free way to pay for goods over a 10 month period. A few workaround needed but with some great help from Junaid We are almost there.
Thank you for your kind words. Please feel free to reach out to us if any other help is required.
I have just installed this app and had a good support chat. I am looking forward to seeing how it works once I get the set-up completed.
I haven't used this app yet, so I can't say how great it works or how it serves my business. The customer support has been good so far
the integration support is flawless, now it's trying to configure it for our needs but the interface is clean and the integration is dummy-proof.
I have just installed this plugin and so far the customer support has been exceptional. They have been quick to reply back to my queries with screenshots to help visualise their explanations.