Reviews (3,361)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

May 14, 2024

Not compatible with new Auth.net integration. Reached out to support and they told me to contact Shopify. Probably still works fine with Shop Pay but don't recommend for anyone using Auth.net.

SMOKEA®
United States
8 months using the app
Appstle Inc. replied May 15, 2024

Dear Merchant,

This is Ria, co-founder of Appstle. I want to clarify that as a native Shopify app, our payments and associated gateways purely and 100% stem from Shopify. As in, we work only with payment methods that Shopify integrates with.

As for Authorize.net, Shopify's still supports it. However, recently, Authorize.net introduced a new version, which doesn't yet integrate with Shopify for subscriptions and recurring payments. Unfortunately, this is a direct limitation on the payment gateway side and as a Shopify native subscription application, it is out of our scope. We are continuously monitoring the payment gateway updates from Shopify and once it is available for the new Authorize.net version, we will be automatically supporting it.

Please see these documents from Shopify for further clarification:
1. https://shopify.dev/docs/apps/selling-strategies/subscriptions/modeling
2. https://help.shopify.com/en/manual/products/purchase-options/subscriptions/setup#eligibility-requirements
3. https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-04246

If you have any other concerns, feel free to reach out to us at support@appstle.com.

May 20, 2024

The thing about these guys is that they actually give a sh*t about the success of your store wrt to their app. SO. RARE. TO. FIND. For anyone looking for a subscription app that can be shaped and formed to meet your business model, Appstle is it. Just dig in, and start working bc this team is on your side and willing / able / technically sound to solve whatever you're dreaming up. All ACES in my book.

Made in Akron
United States
14 days using the app
Appstle Inc. replied May 22, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

June 12, 2024

The response time to any issue that I have had with this app has been incredible. I very impressed with the customer service of Appstle.

Four Points Farm
United States
2 months using the app
Appstle Inc. replied June 13, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

April 11, 2024

Their customer service is spectacular. Anytime I have a question or need help with anything, they are so quick to respond and walk me through the steps so thoroughly. Highly recommend this app

The Palestinian Coffee Company
United States
About 1 year using the app
Appstle Inc. replied April 12, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

May 9, 2024

We just switched over from another subscription platform, and their team made the migration super easy. They are responsive and even recorded videos specifically for me to help me understand one question I had. Very impressed!

Slow North
United States
About 1 month using the app
Appstle Inc. replied May 10, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

May 6, 2024

We used it to create our rental program. Never had issues with support.

Poppa's Music
United States
10 months using the app
Appstle Inc. replied May 7, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

June 18, 2024

My subscription was directing to my One Time Purchase price in the cart and checkout. I was unable to resolve this issue. Brooks was incredibly helpful and attentive and resolved the issue in less than 5 minutes! Great app and even better customer service. 5*!

Gummy Club
United Kingdom
15 days using the app
Appstle Inc. replied June 19, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

April 10, 2024

Brilliant app, works very well for us and if we've been unsure about anything, their customer service team have been fantastic and are quick to help. Highly recommend

Eladon
United Kingdom
8 months using the app
Appstle Inc. replied April 11, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

June 17, 2024

I really recommend Appstle, especially for the client support. Thank you Ash for your help, I appreciate it :)

Lettres d'un Explorateur
France
3 months using the app
Appstle Inc. replied June 18, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

April 4, 2024

Customer service is quick and helpful, he even made suggestions of how I could improve a few features. The app looks clean on my website and is easy to use.

Family Traditions Beef
United States
3 months using the app
Appstle Inc. replied April 5, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.