Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (4,223)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive subscription management features and user-friendly interface. They appreciate the customizable options like item swapping and personalized boxes, which integrate well with Shopify. The app is noted for its reliability and exceptional customer support, with staff providing responsive, personalized assistance, including custom video explanations. It's considered a valuable tool for businesses implementing subscription services.

June 8, 2022

I'm just starting out using the app, however, the support team has been really great and easy to work with.

VINTNOIR
United States
21 days using the app
August 18, 2023

Working with Appstle as I'm evaluating several platforms. None are perfect, but I find Appstle Intuitive and it gets the job done. Their support is incredible and quick to respond! I highly recommend people consider their platform.

Cantoro Wine Club
United States
18 days using the app
October 11, 2022

I haven't used it yet. but it looks very simple to use. I'm looking to start a t shirt subscription service. It would be great to have a demo store that showed every feature that you could click on and it would take you to a how to tutorial. The customer support team are very helpful and helped me solve my app issues. thanks

The ON Store
United States
11 days using the app
February 19, 2024

We haven't fully investigated the app yet but the customer service is very good. Even as a customer on the free plan they went above and beyond to help tweak the install and theme integration.

Dundee Butchers - The Butcher The Baker
United Kingdom
11 days using the app
July 22, 2022

This app can do a lot. I found it cumbersome to setup a discount when someone purchases a year long subscription plan vs. a monthly plan. Lucky for me Kehanvi was on the chat! The support team for this app is 10/10!

Fournier Enterprises, LLC
United States
8 days using the app
June 14, 2021

I had a small issue with theme and the support was very easy to apporach. I asked them if they can fix it, but they said it wasn't thier responsibility. So I went Shopify and theme provider for the support, then I was told that it's app developers responsibility to address any compatiability with themes. Then, I had to go back to their support to finally get it fixed. It's really nice app and provides a super easy access to customer support. However, they sent me back and forth to fix such a small problem, which was not ideal.

Blue Earth Organics Australia
Australia
6 days using the app
Appstle Inc. replied September 23, 2021

Thank you for your constructive feedback. It helps us improve. Please don't hesitate to reach out, if any other help is needed.

Regards,
Ria

October 8, 2023

So far everything has been going smoothly. Client had a very bad experience with a previous app and so this is a fresh turn.
Customer service is quite knowledgeable in the intricacies of the apps functionality and have very patient and listen to the issues that have arisen.

The fact that they are 24/7 and not just say that but are available is a breeze of fresh-air which is very much needed in design.

Rakanda Gold African Coffee
United States
4 days using the app
October 12, 2023

Great customer service ! Quick and efficient.

Ma boutique
Switzerland
4 days using the app
Edited October 8, 2021

Very good app, unfortunately I couldn't use it for stripe payments because I don't have shopify payments enabled. The support is very good.

mexfonmx
Mexico
About 5 hours using the app
Appstle Inc. replied October 8, 2021

We are glad to hear that you are satisfied with our support. Unfortunately, the payment method is a requirement from Shopify. Shopify does not currently support Stripe for subscriptions, but as per their roadmap, it is expected to be released by the end of Q4 of 2021.

Here is the link for that - https://shopify.dev/concepts/apps/subscription-apps#known-limitations

Feel free to reach out if you need help with anything else.

Thanks,
Appstle Subscriptions Team

October 14, 2021

We will be using this app to provide our customers with an Interest free way to pay for goods over a 10 month period. A few workaround needed but with some great help from Junaid We are almost there.

Chain Driven Cycles
Ireland
About 2 hours using the app
Appstle Inc. replied December 9, 2021

Thank you for your kind words. Please feel free to reach out to us if any other help is required.