Reviews (3,425)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

June 2, 2021

Excellent customer service! I had a question and Hussain helped me out. He even made a video for me as reference. Excited to start using this app!

Hearthfire Candle Co
United States
Over 2 years using the app
Appstle Inc. replied June 2, 2021

Thank you for your review! We are glad that we were able to address your concerns.

August 20, 2021

This app is awesome and the customer service (Muhammad) was fantastic. I had some tech issues on installation ( operator error-my fault) and they quickly fixed the issue and we are back up and running. Impressive!

Filthy Pirate Coffee
United States
Over 2 years using the app
Appstle Inc. replied August 20, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Edited May 5, 2021

After trying other subscription options, I've decided to incorporate Appstle to the store. Since my catalog is large, I've also suggested for them to develop bulk import functionality and the team has been very responsive (much appreciated, Vikas). I'm hopeful they will deliver on my requests, however, based on my interactions so far, I definitely recommend others to try them out. Ultimate value will naturally be valued down the line, but they seem open and eager to actively support customers at this initial stage. UPDATE: the support team came through as promised, and thought the bulk import feature is still not released for production, they responded 100% to my needs: they ran the process on their end, and now all of my catalog has the properly customized widget available. I still look forward to having that functionality embedded at the user level soon. Big thanks again to the entire team.

All Dogz Supply
United States
Over 2 years using the app
Appstle Inc. replied May 3, 2021

Glad that we were able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve. Our dev team is currently working on this feature, and we will update you once it is live.

September 4, 2023

the app functions flawless, the team is very supportive and fast, absolutely recommended

Heavenly Fresh
United States
About 2 hours using the app
Appstle Inc. replied September 5, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

January 8, 2022

Just started using it for my website, so glad I chose this app and company, amazing customer service by Sumeet.

hallowscents.com
United States
Over 2 years using the app
Appstle Inc. replied January 8, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

January 13, 2022

Super Easy to set up, and the staff behind the app are on hand to help you out, waiting no more than 30 seconds to get help when i needed it and Nadeem went above and beyond to make the app fit perfect for my site right down to changing colours so it all matched. nothing was too much to ask from them 100% recommend

MacKays Makes
United Kingdom
Over 2 years using the app
Appstle Inc. replied January 13, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

June 15, 2021

Just a great solution (perhaps the best within shopify) for subscriptions!
A lot of options and an outstanding 24/7 support! We are very pleased!

TattooMed
Germany
Over 2 years using the app
Appstle Inc. replied June 15, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

March 20, 2022

This app has been able to support my subscription needs, is straightforward to use and integrate with Shopify, and their customer support - a key factor in my decision to use any app - has been fantastic. Ahmed responded to and solved my problem within minutes, just shortly before we had to launch the site! I highly recommend it to anyone looking for a user-friendly, efficient app to manage their subscription products.

The Bread Box
Canada
Over 2 years using the app
Appstle Inc. replied March 20, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

October 8, 2021

I had a little bit of a complex use case for my subscriptions and the customer support was fantastic! Great app with great customer support.

Brain
United States
Over 2 years using the app
Appstle Inc. replied October 8, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

Edited April 19, 2022

We've just started using Appstle after having problems setting up with some of the other subscription apps. So far we've had a great experience, and Appstle's customer service has been incredibly responsive and helpful! We're looking forward to using Appstle for a long time!

Mascot Monthly Mix
Japan
Over 2 years using the app
Appstle Inc. replied April 19, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.