Reviews (3,425)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

May 30, 2021

Just to be clear, I am a Shopify review sceptic - I never know when to trust the reviews, but I have downloaded this app to launch my English wine subscription and I have been really impressed with it. I'm not remotely technically minded, but this was really easy. I would say the thing that really sets this app apart from another one I'd tried previously is the support - it's literally 24/7 support and they are SO helpful. Not sure what to do? They'll send super simple step by step instructions. Found a bug or a glitch? Fixed within 5 minutes. I am really pleased with how simple it has been to customise everything the way I wanted to, and how well it integrates with my store. Five stars and definitely recommend.

The British Wine Cellar
United Kingdom
Almost 2 years using the app
Appstle Inc. replied May 30, 2021

Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)

December 7, 2021

From what we've utilised so far, super happy! Easy installation, clear and concise widget and fantastic customer support. Thankyou!

Love Ya Pups
Australia
Almost 2 years using the app
Appstle Inc. replied December 7, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

December 6, 2021

We just set up our first subscription plan. Appstle customer service was excellent, Prarthana was very thorough and helpful, and she answered all of my questions. So far the experience has been wonderful, Prarthana walked me through several customizations and remained available over a couple hours while I navigated all the settings. Looking forward to seeing the app work!

Etheridge Organics
United States
Over 1 year using the app
Appstle Inc. replied December 6, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

March 17, 2022

Customer service from the team is incredible! Upon setting up the app, they made the effort to support me in areas I didn't even ask to be helped with. Best I have ever experienced!

Pür Fuel
Canada
Over 1 year using the app
Appstle Inc. replied March 17, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

December 14, 2021

I am new to the app, so far it has been an easy setup and support was very helpful. It allows me to do everything required for my subscription-based content.

T-Rex Apparel & Embroidery
United States
Over 1 year using the app
Appstle Inc. replied December 14, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Edited July 3, 2021

Great customer service from Hussain from Appstle Shopify app! Very quick to reply and to follow up.

FetchMyBox
Canada
Over 1 year using the app
Appstle Inc. replied June 22, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

October 13, 2021

I have yet to get going using the App fully, so this is more a review of the Customer Service at this point which has been efficient and excellent.

Fox & Chave
United Kingdom
Over 1 year using the app
Appstle Inc. replied October 13, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

October 18, 2021

Very good app for subscription model. 24*7 Support available. Anyone looking for subscription app should choose this app.

Dhow Nature Foods (UK)
United Kingdom
Over 1 year using the app
Appstle Inc. replied October 18, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Edited July 24, 2021

So far so good. I had a question and need help with the setup. Customer service was prompt and answered all my questions. Patient with helping me set up up my first subscription. I also was able to navigate through the customer demo portal to ensure everything looks good. Thanks so much and I appreciate you helping me get setup in 5 mins.

Aruka Health LLC
United States
Over 1 year using the app
Appstle Inc. replied July 24, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

January 9, 2022

Great support with setting up and integrating for our theme and store. Took time to walk through all the questions I had. Highly recommend.

FORAGE GENERAL
Canada
Over 1 year using the app
Appstle Inc. replied January 9, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.