Reviews (3,428)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

March 24, 2023

I have been using this the Appstle Subscription app on my Shopify store for months and decided to change my store theme. When I published the new theme, the subscription option did not carry over. I reached out for support and was helped right away (it was the middle of the night here on the east coast!) Thank you so much for your excellent service!

Pine Needle Tea Shop
United States
Over 1 year using the app
Appstle Inc. replied March 24, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

August 24, 2022

Superb app. Brought our pages to life but crucially the support has been amazing to help fix & further improve

STRONG ROOTS
United States
Over 1 year using the app
December 31, 2021

Does what it says on the tin and has been great for creating subscription based products. The support team replied instantly and were incredibly helpful.

Stride & Glory
United Kingdom
Over 1 year using the app
Appstle Inc. replied December 31, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

June 17, 2022

Phenomenal customer service. I needed to update something in my subscription plans but still using the free plan, which limits your abilities, but customer service went through and updated things for me without hassle. Will definitely pay for this service when I have the revenue to do so. A+

Obscura Coffee Roasters
United States
Over 1 year using the app
Appstle Inc. replied June 17, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

March 7, 2022

We've launched our new subscription offerings with Appstle, whose customer service team have been incredibly helpful with every question we've raised, even completing the back end development where possible from their side. Highly recommend for ease of setting up, the app is easy to follow and the options for customisation cover everything we need.

Love Cocoa
United Kingdom
Over 1 year using the app
Appstle Inc. replied March 7, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

July 2, 2021

Just getting started but customer service is SUPER helpful in customizing my subscriptions. Excited to get going with it! Muhammad helped me!

Plane and Simple Co.
United States
Over 1 year using the app
Appstle Inc. replied July 2, 2021

Thanks for your kind words. We will make sure to keep up the great work for our customers.

March 11, 2022

I installed this app and had trouble integrating it onto my store. I contacted support and Kehanvi was amazing. They had me up and running within 15 mins. I cannot comment on the functionality of the app as we just installed it. I honestly don't foresee any problems.

KonolBrands
Canada
Over 1 year using the app
Appstle Inc. replied March 11, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

October 15, 2022

I just work with one of the support manager, Kehanvi, to configure the app. She was very courteous and patient as she assisted me to configure the app to my store.

Leaves Luxury Teas
Canada
Over 1 year using the app
Appstle Inc. replied October 15, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

May 6, 2021

I installed this app as I was really looking for a subscription-based add-on for my products. It was great to finally find a totally free, non-commission one. I needed a little support with it matching my theme so popped onto live chat and the support was phanominal! I would definitely recommend this to anyone. Top service!

American Coffee Club
United Kingdom
Over 1 year using the app
Appstle Inc. replied May 6, 2021

Thank you very much for your review! We are glad that you are satisfied with our product.

November 30, 2022

We use this app to run subscriptions to a magazine. The app doesn't seem to be designed to run this programme, but with a bit of help from the staff and developers, it's made the process seamless. The team we speak to helps us with our issues and is responsive and accommodating; they happily make changes we need and suggest better ways of doing things. Great stuff; very happy to have found this.

Misspent Summers — Mountain Bike Books and Merchandise
United Kingdom
Over 1 year using the app
Appstle Inc. replied November 30, 2022

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.