Reviews (3,431)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust subscription management features, which effectively enhance customer retention and increase lifetime value. It is noted for its user-friendly interface and easy setup, along with a variety of customizable subscription options like Build-A-Box and monthly plans. Key features include intuitive management of subscription plans and extensive customization to align with brand identity. The app is also praised for its reliable performance and responsive, knowledgeable 24/7 customer support. Additionally, it offers a cost-effective pricing structure with a free option, making it suitable for businesses at different growth stages. Merchants appreciate the significant improvements in subscription management and overall business operations.

December 20, 2021

Amazing customer service. There are so many moving pieces with setting up a subscription, and their team has been so responsive and helpful! If you're looking for a subscription app, this is the one to use!

withSimplicity
United States
About 1 year using the app
Appstle Inc. replied December 20, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

November 18, 2021

Best service. Best in game! The other guys charge you for service! Thank you Appstle for for launching an amazon product

Noun Naturals
United States
About 1 year using the app
Appstle Inc. replied November 18, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

June 7, 2021

I use this app to create an order for my customer. Very nice customer service of them and so helpful, Immediately solved my problem! Thanks a lot!

NAYOTHECORGI
United States
About 1 year using the app
Appstle Inc. replied June 7, 2021

Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)

August 6, 2021

Great Customer Service!! They are always available to help and answer my questions, and works great for my subscription business.

The Study Buddy Box
United States
About 1 year using the app
Appstle Inc. replied August 6, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

Edited August 15, 2021

After Muhammad helped me set up our subscription, I needed further help getting the theme where it needs to be and Akansha was very helpful and prompt. Best Service I have encountered

Pinkish Pods
Australia
About 1 year using the app
Appstle Inc. replied August 12, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth

February 20, 2023

So far, this has been great! The support team has been quick and efficient in helping me get everything set up when I updated my theme, and this app plays really well with other apps I'm using, too.

Homebody Coffee Co.
United States
About 1 year using the app
Appstle Inc. replied February 21, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

June 25, 2021

So far so good! Functionality is what we need and the customer service is excellent. Highly recommended.

chemify.ca
Canada
About 1 year using the app
Appstle Inc. replied June 25, 2021

Thank you so much for your kind words :) We are glad that we were able to address your difficulty.

July 21, 2023

Absolut genialer Support, der einem bei jedem Anliegen bei der Implementierung hilft.

Die App ist wirklich super leicht einzubinden und es sind alle Einstellmöglichkeiten vorhanden, die sich ein Kunde bei einem Abonnement wünscht.

SOCCESS
Germany
12 months using the app
Appstle Inc. replied July 22, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

Edited August 2, 2023

Update: Today Appstle staff helped me resolve 2 issues in a speedy manner. They are always very helpful and get to the root of my issue. Today it was figuring out how to export the upcoming orders for the month so that we can dedicate inventory toward our subscriptions . Secondly, to reformat how upcoming order dates show up in the customer portal. The support member showed me how to filter and export to get upcoming order data. While exporting and manually counting isn't the worst thing in the world, it would be great if we could have a 'next month' section in analytics just so that the manual counting of products is not required. Either way, great app, thanks Appstle!!

Prior Update: You can tell Appstle has been working hard to implement the best features and usability. The support is very quick and has always been good quality, but it has also improved to be even better! Very happy to have this app. There were a few hiccups in the early days, but I'm so glad that we got through them. If you're new to subscription apps, just start with this one! The reason I had hiccups was because I started with a different subscription app.

Initial onboarding took some patience since I was migrating from Bold V1. We had a few issues due to leftover code from Bold V1, but that wasn't Appstle's fault. We also encountered a glitch on Appstle's end that prevented us from using the app and after a video call, got that resolved very quickly and reset our free trial so that we could actually try it out before purchasing. The customer portal is easy, I love being able to send a magic link. Support is incredibly fast and usually very helpful, IF you get the right person. This app works way better than our previous app and is very functional. Compared to Bold V1, I get way less confused customers now with Appstle. Great app!

Birch Boys, Inc.
United States
About 1 year using the app
September 22, 2021

works great, customer support is helpful, i think this is the only subscription app that offers real time chat staff

slobrew botanical
United States
About 1 year using the app
Appstle Inc. replied September 22, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.