Reviews (3,431)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust subscription management features, which effectively enhance customer retention and increase lifetime value. It is noted for its user-friendly interface and easy setup, along with a variety of customizable subscription options like Build-A-Box and monthly plans. Key features include intuitive management of subscription plans and extensive customization to align with brand identity. The app is also praised for its reliable performance and responsive, knowledgeable 24/7 customer support. Additionally, it offers a cost-effective pricing structure with a free option, making it suitable for businesses at different growth stages. Merchants appreciate the significant improvements in subscription management and overall business operations.

April 12, 2023

Appstle has been beyond helpful during the process of setting up our new subscription model. We had tons of questions and all of them were answered quickly and patiently. I can't imagine better customer service. I've been in touch with other subscription app developers and tried several apps. Appstle is the best one out there.

Thank you for everything!

Millennia TEA
Canada
About 1 year using the app
Appstle Inc. replied April 12, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

Edited January 17, 2024

Finding a subscription app that can provide 100% of all the features a subscription based reseller is looking for is like looking for a unicorn, but Appstle is pretty close to perfect. Only feature missing is prorated billing for orders filled mid-month so that I can put all my monthly subscriptions on the same billing day the following month. I have yet to find a subscription manager on Shopify to do that but I submitted the suggestion to them and they were willing to submit it to development for consideration. I came over to Appstle from another subscription manager and I have tried several. Appstle has so far been the most customizable and has the best customer service hands down, they are always available and able to answer questions quickly. I'll be staying with Appstle for a long time.
Update to my previous review - Its been about 1 year using Appstle and they continue to impress me. I reached out to see if they could help me customize an informational pop-up for customers who are pausing their subscriptions. This is something I could not find in settings. Within a short period of time I was provided the instructions and screenshots to customize this field.

Positiontech
United States
About 1 year using the app
Appstle Inc. replied January 16, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth:)

July 2, 2022

So far so good. The support team is super on top of things and got it up and running for me within minutes.

Soothi
United States
About 1 year using the app
Appstle Inc. replied July 2, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

July 20, 2023

This should be a 10 Star review. The best customer service possible. I had an odd request, Annie handled it in zero time. Use this app.

Ma'Kai Sunless
United States
12 months using the app
Appstle Inc. replied July 21, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

January 16, 2022

The app developers and support team were very helpful in configuring the app to our needs, thank you!

Hello Lifestyle Australia
Australia
About 1 year using the app
Appstle Inc. replied January 16, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

June 17, 2021

I used this app provide my users a better subscription model. This app is the perfect fit for my store. I have also tested other apps and came back to this app because of it's features. Their live support superb, provides instant support and resolve my queries. The back-end team is continuously working to make it better functionally and visually too.

Aero Grove
United States
About 1 year using the app
Appstle Inc. replied June 17, 2021

Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)

October 6, 2021

This really is an amazing company to deal with. They are not only great with customer service but always striving to improve their offer. I get a weekly email with suggested feature requests to vote on, and very regularly I get emails with new features that have been implemented. I highly recommend this App!

Aunty Amy's
Australia
About 1 year using the app
Appstle Inc. replied October 6, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

July 7, 2022

Amazing subscription app! Wonderful customer service from Kehanvi. I'm using a new theme and they helped me integrate without any issues. Above and beyond.

Williston Park Wines & Spirits
United States
About 1 year using the app
Appstle Inc. replied July 7, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

November 29, 2021

Probably the most outstanding service I have ever experienced, blown away. Just started to use this app and feeling very confident, has all the features I need and most importantly for someone like me not very technical, the support is exemplary. Very impressed indeed, highly recommend dealing with these guys.

Bow and Bear Cornwall
United Kingdom
12 months using the app
Appstle Inc. replied November 29, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

August 25, 2022

Great customer service so far. Haven't had the app in use for long though, so I can't say more about the actual product yet.

Grizzly Foods
Germany
12 months using the app
Appstle Inc. replied August 25, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)