Reviews (3,435)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust subscription management features, which effectively enhance customer retention and increase lifetime value. It is noted for its user-friendly interface and easy setup, along with a variety of customizable subscription options like Build-A-Box and monthly plans. Key features include intuitive management of subscription plans and extensive customization to align with brand identity. The app is also praised for its reliable performance and responsive, knowledgeable 24/7 customer support. Additionally, it offers a cost-effective pricing structure with a free option, making it suitable for businesses at different growth stages. Merchants appreciate the significant improvements in subscription management and overall business operations.

May 18, 2022

Great app, great support! We had to build some customized widgets with this app and the support team was super helpful!

SaltyLama
United States
7 months using the app
Appstle Inc. replied May 18, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

January 20, 2022

I loooove this app! The team is amazing at answering all my questions and guiding me to set up what I need in the right way! I truly recommend it!

Dada Co.
Mexico
7 months using the app
Appstle Inc. replied January 20, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

September 29, 2022

I used this app for my subscriptions and I absolutely love it! Highly recommend this app. This makes my website much easier to navigate as well!

CiauriCoffee
United States
7 months using the app
Appstle Inc. replied September 29, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

Edited June 29, 2021

The app is good. There were some minor issues integrating it with our site, and with customizing the look of the customer portal, but their support team has been extremely helpful and quickly made all the changes we needed. Has tons of features and is easy to configure.

Oversea Casing
United States
7 months using the app
Appstle Inc. replied June 29, 2021

Glad that we were able to meet your requirements :-) We will make sure to keep up this great work for our customers.

July 10, 2023

Excellent. I was able to get my questions answered and the video tutorials were very helpful. The rep was very nice and patient making sure I understand how to keep my customers happy.

Urbanbella
United States
7 months using the app
Appstle Inc. replied July 12, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

May 10, 2021

Incredible customer service. The agent fixed my problem and made video so I could monitor his actions on my website. i would recommend to anyone who is on the fence.

The Truth Bar
United States
7 months using the app
Appstle Inc. replied May 10, 2021

Thank you for your review! We are happy to be of your assistance :)

October 24, 2022

Great app with fantastic and speedy support. Any questions or setup issues were very quickly resolved by the support team. Highly recommended.

InovaAir Purifiers
Australia
7 months using the app
Appstle Inc. replied October 24, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

November 7, 2021

Very helpful support staff - fixed a minor issue that I didn't know how to fix myself. Does exactly what I needed it to do. Thank you Appstle!

Colby Treasures
United Kingdom
7 months using the app
Appstle Inc. replied November 7, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

July 22, 2022

My customer would like to know if they can edit their subscription themselves. that's why I contacted online customer service to seek a quick answer. very helpful customer service! solved my questions very efficiently. highly recommended.

Arcwell
Canada
7 months using the app
Appstle Inc. replied July 22, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)

December 30, 2021

It's very easy to set up and use, the pricing is very fair esp. compared to many other subscription apps, their customer service is timely and very detailed, and they're constantly adding awesome new updates!

Plantflix
United States
7 months using the app
Appstle Inc. replied December 30, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.