Appstle℠ Subscriptions App

It's been extremely frustrating working with Appstle as our subscription management app. We've been trying to fix all issues and talk to the developers, but things don't improve, they don't really take their time to understand what we are asking, and what is not asking and work towards answering or fixing them.

Sometimes they answer by saying they don't have a certain feature and in fact, they ...

Bug after bug after bug!!! This app is poorly made. I've used it over a year now and every 2 weeks there is a serious bug that needs to be fixed. The ONLY reason I have not switched apps is because they have no way of migrating the subscription data to a new app, so we need to leave the app installed for our older subscriptions. DO NOT USE THIS APP, SAVE YOURSELF THE HEADACHE!!!

I cannot recommend the app. I recently asked for support to set up a shipping profile so customers from a specific country would get free shipping when subscribing to a product, and customers from other countries would still need to pay shipping. What happened? The App has a serious flaw and customers outside these countries that are meant to receive free shipping were not able to check-out at ...

Worst experience ever. I never write bad reviews but I feel compelled to warn others against the repeating issues I faced. The customer portal was always having issues. repeated issues. sometimes double processing issues. the worst. When I would reach out to tech support they would say "looks good on our end" as if they had no responsibility for fixing their coding issues. I stayed with Appstle ...

The app doesnt even work. It does not show up in the product page and there is no way to customize it.

Had to remove the app, installed it for about 1 hour, try to fix a shipping issue (the product was for $0 of shipping in shopify, but the app added a shipping cost of $12 for no reason). Impossible to reach anyone from the US or Canada via customer service, all coming from India. Their english was really bad, and not only did they not solve the issue, but made everything worse. There's so many ...

This app is like a constantly ticking time bomb. All their app changes are done in real time, so your customers will have a front-row seat to some real messy changes until the developers finally get it right. Which they rarely do, because aside from a very reckless, sluggish team of developers, they have no marketer or designer to explain to them what a good customer journey is. So it falls upon ...

This app has really stressed me out. I want to offer our customers a pre-pay subscription option, where we win with cash-flow, and they win with a product discount. However the shipping profiles / settings do not make any sense, as I don't want them to get free deliveries that I don't deem them to be entitled to.
I am told it's not possible to create a pre-pay option where our current website ...

Looks great but pointless as it does not work with sage pay UK payments. This should be flagged wasted a lot of time and disappointed customers

My company has been using this app since September 2022. In that time, our experience has been awful. Do not be fooled by the many 5 star reviews. We went with this app because of the "excellent reviews".

Here are the reasons why you shouldn't go with this app:
The support team is completely uneducated on the app and could not help me with any issues I brought up from the start. We switched from ...