Reviews (3,439)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust subscription management features, which effectively enhance customer retention and increase lifetime value. It is noted for its user-friendly interface and easy setup, along with a variety of customizable subscription options like Build-A-Box and monthly plans. Key features include intuitive management of subscription plans and extensive customization to align with brand identity. The app is also praised for its reliable performance and responsive, knowledgeable 24/7 customer support. Additionally, it offers a cost-effective pricing structure with a free option, making it suitable for businesses at different growth stages. Merchants appreciate the significant improvements in subscription management and overall business operations.

July 20, 2021

I got an amazing tech support to help me setup everything. It works natively with the product setup page so that even a bigger plus

Los Doctores Cubanos
United States
6 months using the app
Appstle Inc. replied July 20, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

September 15, 2022

I reached out to finalize the subscription model I set up, and I had an issue with the free shipping that wasn't working properly or wasn't set up. Meghal was more than dedicated, she took the time to understand and answer every concern I had. I have to be honest, I try to avoid contacting support with any company because the service nowadays is bad and the worth thing, they never listen. Meghal is a great and rare example of how customer service should be and how to LISTEN to the customer and give him/her the attention they deserve. She's a keeper, and you should be proud to have such a staff member in your organization. Thank you, Meghal!

Dozeasy™
United States
5 months using the app
Appstle Inc. replied September 15, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)

February 9, 2023

Amazing customer service! The app isn't perfect but it does everything I need it to, and whenever I get stuck or have a bug, the live chat team of developers respond in minutes to resolve it. I wouldn't use any other app because of this fantastic service!!!

DiVino.com.au
Australia
5 months using the app
Appstle Inc. replied February 10, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

October 21, 2021

Customer support is just awesome! Very fast, super helpful and friendly. App has a lot of features others don't provide.

Limon
Germany
5 months using the app
Appstle Inc. replied October 21, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

May 1, 2021

Easy to use so far and the pricing is very competitive for what the app offers. Customer service from the moment I added the app has been outstanding!

The Vintage Avocado Boutique
United States
5 months using the app
Appstle Inc. replied May 3, 2021

Thank you so much for your support! We are so happy that you feel Appstle Subscriptions is the right fit for your business.

April 25, 2022

This app is very easy to use and the support you receive from the team is amazing. They are incredibly helpful and really want merchants to succeed.

Ornami Skincare
United States
5 months using the app
Appstle Inc. replied April 25, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

December 12, 2021

I just started using it and already the customer support is incredible! I needed help migrating customers over to this new app and I was walked through it step-by-step. Would recommend!

bybluebonnet
United States
5 months using the app
Appstle Inc. replied December 12, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

August 22, 2022

I love using this app because it is so convenient for my customers and myself to stay on track with their orders! Whenever I need help or have a question, the customer service team replies in under 2 minutes...you will love using this app! :) Very easy to install, set up, and utilize!

ricewatergirl™ LLC
United States
5 months using the app
Appstle Inc. replied August 22, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

March 15, 2022

Customer service goes above & beyond with quick response times! App is just what we needed for our business & is very user friendly, thanks Appstle team!

The Dough Bar
United States
5 months using the app
Appstle Inc. replied March 15, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

August 12, 2022

In the past, we struggled with clunky subscription options. But now, with Appstle Subscriptions & Loyalty, we finally are able to offer a streamlined & powerful subscription option for our customers! Working with Appstle has been amazing. Their support is second to none, it feels like they are part of our team and we can tell they actually care about our success! If you are looking for a feature-rich subscription app to offer your customers, we 500% recommend you download this one! You will love it & so will your customers.

TréSkin
United States
5 months using the app
Appstle Inc. replied August 12, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)