Reviews (3,439)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust subscription management features, which effectively enhance customer retention and increase lifetime value. It is noted for its user-friendly interface and easy setup, along with a variety of customizable subscription options like Build-A-Box and monthly plans. Key features include intuitive management of subscription plans and extensive customization to align with brand identity. The app is also praised for its reliable performance and responsive, knowledgeable 24/7 customer support. Additionally, it offers a cost-effective pricing structure with a free option, making it suitable for businesses at different growth stages. Merchants appreciate the significant improvements in subscription management and overall business operations.

November 28, 2021

Customer service was fantastic and quick. Right at the onset of installing the app, I got a chat pop up which I took advantage of. I have no time to waste (and likelyhood of messing installation up), so I asked for assistance. Quick as lightening, they got me up and running. Prior to installing this app, I check with Shopify to ensure it was a good fit for my Debut theme; this subscription app I was told works with all the themes. I will report back later on with a followup after I use this app for a while.

Soak It In - Artisan Soap LLC
United States
5 months using the app
Appstle Inc. replied November 28, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

March 2, 2023

Live chat and loom video assistance was very helpful in troubleshooting the setup. Great app, fast customer service

Oak Forest Farm
United States
5 months using the app
Appstle Inc. replied March 2, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

Edited March 22, 2023

The crew are Appstle are very responsive to requests for support and adding new features, they really do want all their users to have the best Subscription app experience. Coming from Recharge this was a huge change.

Appstle subscriptions are easy to integrate, nicely extensible and the dev team will help you out when you need it. I'm sure we'll be upgrading to the Premium Business plan very soon as this side of our business grows.

Running an international DTC business online we've used a lot of Apps to help us get the job done and Appstle and their team are genuinely world class.

Evolution Power Tools UK
United Kingdom
5 months using the app
Appstle Inc. replied March 22, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

August 8, 2021

Super App und besonders toller Support beim einrichten. Ich werde die App noch weiter testen und weiteres Feedback geben.

Barfstil
Germany
5 months using the app
Appstle Inc. replied August 8, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

July 5, 2023

I seriously love this app, the customer service is so nice and helpful! Not once did they get tired or annoyed in helping me and talked me through everything I needed to do to get my subscriptions to start working! Seriously thank you guys!

Pura-Lux
United States
5 months using the app
Appstle Inc. replied July 5, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

March 25, 2022

The support team is amazing. They helped set up the app on the store and match it to the theme of my store. I asked for different adjustments several times and they helped every time!

tryalma
United Kingdom
5 months using the app
Appstle Inc. replied March 25, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

March 1, 2022

Excellent! I waited 30 seconds for assistance and had almost 30 minutes of help. Incredible customer service!!!

UGT | Digital Rain
United Arab Emirates
5 months using the app
Appstle Inc. replied March 1, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

March 3, 2022

Excellent service! Hussain was incredible and very helpful. The app was seamless and very user-friendly. Let's see if this helps with sales! :)

Nickel City Beard Blends
Canada
5 months using the app
Appstle Inc. replied March 3, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

July 29, 2021

Best app with perfect support solve my issue with in 30 mints thank you once again appstle support team

A&A Natural Products
United States
5 months using the app
Appstle Inc. replied July 29, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

June 24, 2022

Amazing responsive support team! I wish it had a flag for off feature. UI is very clean and modern.

Beluga Design
United States
5 months using the app
Appstle Inc. replied June 24, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.