Reviews (3,439)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust subscription management features, which effectively enhance customer retention and increase lifetime value. It is noted for its user-friendly interface and easy setup, along with a variety of customizable subscription options like Build-A-Box and monthly plans. Key features include intuitive management of subscription plans and extensive customization to align with brand identity. The app is also praised for its reliable performance and responsive, knowledgeable 24/7 customer support. Additionally, it offers a cost-effective pricing structure with a free option, making it suitable for businesses at different growth stages. Merchants appreciate the significant improvements in subscription management and overall business operations.

August 22, 2021

Excellent customer support, very fast and professional. Really was impressed how quickly they took action to get it integrated with my custom theme

Naturali Clean
Singapore
5 months using the app
Appstle Inc. replied August 22, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

May 16, 2022

Super application somme toute simple d'utilisation avec une équipe de support technique dévouée et efficace toujours disponibles!

LES CAVISTES BOUTIQUE
Canada
5 months using the app
Appstle Inc. replied May 16, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

June 17, 2022

great customer service :) I am very happy with the help I have received when having trouble setting up my details on the app I am using.

PlannerMonkeyCo
Canada
5 months using the app
Appstle Inc. replied June 17, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

September 30, 2021

This app seems very easy to use and the team was extremely helpful in integrating the app into my online store.

B0mbBeauty
United States
5 months using the app
Appstle Inc. replied September 30, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

April 13, 2022

This app is really easy to use and set up plans. I used the monthly and annual plans. I am only a small business and it takes so much hassle out of trying to do a subscription based service through Paypal. The customer service is brilliant, cant recommend them highly enough.

Natasha Hardy Music Store
United Kingdom
5 months using the app
Appstle Inc. replied April 13, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

May 18, 2021

App really works, great for upsell - Dharmik and team was great to respond quickly to any bugs and fixed really quick!

FOK HING GIN 福興氈
United Kingdom
5 months using the app
Appstle Inc. replied May 18, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

January 6, 2022

This is BY FAR the most intuitive subscription app I've tried. Not only was it super easy and quick to get set up, but their is a LIVE CHAT option available and the reply time was QUICK! Nothing is more frustrating then having to wait 24 hours+ for customer service to get back on an URGENT issue. I can tell this team at APPstle is truly dedicated to customer satisfaction.

Natalie Mills
United States
5 months using the app
Appstle Inc. replied January 6, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

April 21, 2022

Very easy to set up and a very helpful team to support me to integrate the app. The content available to support me is brilliant including videos and guides

Jacobs Boutique XO
United Kingdom
5 months using the app
Appstle Inc. replied April 21, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

November 5, 2021

I am really happy with the app, i fulfils all my needs, the app supports me theme really well, and i love the way i have control over everything, the team is helping and answering my questions really quick

licensewatch
Denmark
5 months using the app
Appstle Inc. replied November 5, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

April 24, 2022

Highly recommended. We had a list of special requirements for the configuration of our subscription setup. So, we vetted the subscription services available for Shopify, and decided in Appstle Subscriptions, because of the impressive degree of flexibility and customizability and the level and quality of documentation. Out of all the features we have used from the Appstle service, everything has worked exactly as advertised both under low load during development and test of our service, and in production with higher load.
We have seen all changes to configurations take effect immediately and everything has been working consistently without one single glitch.
The support team usually responds very quickly with very accurate, helpful and clear guidance. We have even experienced a very helpful and proactive support fx related to theme-styling of the Appstle components and debugging issues, that turned out to be caused by error on our side. This kind of support is not something you can take for granted and it has helped us a lot. Only one interaction with the support seemed to go bad in the communication from the start, reminding us of the usual standard we see from many other services. The issue in question was later picked up and sorted out. What could be better?
Manual management of individual subscriptions can seem a tiny bit slow sometimes, but it works reliably, which is more important at the end of the day.
Multi language translations is currently not an option. But this is due to limitations in the Shopify subscriptions APIs, and therefor also an issue with all other subscription services for Shopify. Appstle subscriptions deserve the highest recommendation from us.

Angelika
Denmark
5 months using the app
Appstle Inc. replied April 24, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.