Reviews (3,447)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust subscription management features, which effectively enhance customer retention and increase lifetime value. It is noted for its user-friendly interface and easy setup, along with a variety of customizable subscription options like Build-A-Box and monthly plans. Key features include intuitive management of subscription plans and extensive customization to align with brand identity. The app is also praised for its reliable performance and responsive, knowledgeable 24/7 customer support. Additionally, it offers a cost-effective pricing structure with a free option, making it suitable for businesses at different growth stages. Merchants appreciate the significant improvements in subscription management and overall business operations.

June 28, 2022

Really pleased with this app so far, one thing that has really made it stand out has been the tech support. Very impressed by how speedy, helpful and polite the development team are. Makes it really easy to use and customise.

Verm-X
United Kingdom
4 months using the app
Appstle Inc. replied June 28, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

November 5, 2021

Best service ever! This app helps us to create a subscription-based business. Would recommend this app

Direct Roastery
Belgium
4 months using the app
Appstle Inc. replied November 5, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

June 21, 2023

So far very good, very flexible, and best part is the support! Always there to help! Thank you for your amazing support!

Toyabo
Germany
4 months using the app
Appstle Inc. replied June 21, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

July 12, 2023

We migrated from ReCharge. This app is much better considering the price difference. But I will warn you that the actual migration process was not straight forward.

For migration - the devil is in the detail so I would recommend doing your DD here before undertaking the challenge. Appstle have a great support team so we were able to get the migration completed, but it took much longer than expected.

I suggest this to try and help you migrate: the best solution was to 1) completely DISABLE your ReCharge subscriptions for a few days (so customers cannot make any changes), 2) then complete migrating across all of the data, 3) and then ENABLE on Appstle (after testing/UAT). First we tried to migrate while ReCharge was still active (which meant customers constantly updating their subscriptions), so the data in each platform was never in sync.

@Appstle team - there is a big opportunity for improvement with the migration process.

In terms of ongoing support it has been excellent. Always fast communication and they make bespoke customisations for us as required.

It has a lot of features already built in, so most of the things you can think of are ready to go. If you want a feature that is not currently offered, it goes into a production backlog whereby users can vote for the new features to be developed.

I would definitely recommend this app if you're running a subscription offering in your business.

Special mention to Annie, Momna, and Maryum who are always excellent tech support.

Two Dudes
New Zealand
4 months using the app
Appstle Inc. replied July 13, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

March 6, 2022

Good app so far. The support team is very quick to reply and help troubleshoot/resolve issues. Looking forward to seeing the performance this app can bring.

Releaf Box
United States
4 months using the app
Appstle Inc. replied March 6, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

March 31, 2023

Appstle is an exceptional app that offers a wealth of features, empowering me to build my system precisely as I envisioned. It provides the perfect combination of flexibility and functionality to meet my needs.

The standout aspect of Appstle is undoubtedly its stellar customer support. The team is dedicated to providing personalized assistance, diving deep into each issue I encounter and helping me find a solution. Their unwavering commitment to excellence sets them apart.

We couldn’t be happier with Appstle - it’s a true asset to our business!

Judes Family
Germany
4 months using the app
Appstle Inc. replied March 31, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 30, 2021

I used this app to help me create a subscription service for my customers. It was easy to integrate with the help of their support team. Highly recommended.

Alori Skincare
United States
4 months using the app
Appstle Inc. replied September 30, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

April 4, 2022

Mitanshu helped me and I give him/the company 5 stars! They walked me through every step as a beginner and it was super helpful!

Pomchies, LLC
United States
4 months using the app
Appstle Inc. replied April 4, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

June 27, 2023

This app helped increased our LTV and is great! Had an issue with it not working at first, but after getting support from Prarthana, she helped me configure the widget to work perfectly & align nicely with the UI. Thank you!

Acid Rain Water
United States
4 months using the app
Appstle Inc. replied June 27, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

January 15, 2022

The app is good and Customer service is very very good. They are quick to reply on chat. Its an excellent experience.

Enchanted Express
United States
4 months using the app
Appstle Inc. replied January 15, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.