Reviews (3,705)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive subscription management features and user-friendly interface. Key features like Build-A-Box enhance customer engagement by allowing customization of subscriptions. The app is praised for its seamless Shopify integration and reliable performance. Additionally, the customer support team is noted for their responsiveness and effectiveness in providing real-time solutions, contributing to improved customer retention and satisfaction.
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This is the best subscription app. The support team are so good and fix any issue so quickly. I highly recommend this app for anyone looking a robust & sleek subscriptions plugin.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
The customer support team is the best I have come across, fast & helpful. Not every question was able to be fixed but gave me all the options and information i needed :) Thank you
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Making the transition from another application. This app is perfect and the customer service is second to none! Couldn't be more helpful and were willing to assist with every step of the migration.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Chose this app as a needed a subscription service that would work with product variants. The support team went above my expectations to help deal with my queries. Great app & service!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
I'm just starting out using the app, however, the support team has been really great and easy to work with.
Customer service was fast and customized the theme to match our storefront in seconds. Looks great and excellent help!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Wonderfull service, wow. Can't wait to use it! Really like how it works. Highly recommended. Thank you!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
first: awesome customer service - second: everything i needed is in this app.
what really comes handy and is good for little companies is the free plan to build a subscription member base and if there is any you pay your share. Thanks for your effort.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
AMAZING TEMA AND CUSTOMER SERVICE/SUPPORT ARE OUT OF THIS WORLD!!! Honestly a hidden gem. I had a small problem in which I was unable to remove a previous app's embedded code, the support team was able to remove this and on top of that set up the look and function of their software to meet my needs for my gym membership business! amazing work and 110% recommend !!!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Great looking app - very poor support and migration. They indicate the ability to migrate from one subscription app to theirs. They are not capable of even doing 1 of the top 2 subscription apps (Recharge) in the Shopify marketplace. Communication is not great (I always have to reach out for updates), often saying they will get right back to us and nothing until I reach out 2 days later. Proof of concept seems great, but without a proper onboarding and support system the app is useless. Perhaps if you don't have a subscription app and are looking at setting one up for the first time... but that wasn't my case. After 3 weeks of trying, I'm out of time to get this to work. I'd advise finding an alternative app if you already have a subscription solution you are looking to migrate from.
This is Ria, the co-founder of Appstle. Sorry, we were not able to help you. Our Engineers have helped 100s of merchants migrate from other solutions in the past, but as we mentioned in the email, the data you provided us with, was missing a lot of important fields such as billing interval, shipping interval, etc. Our team tried their best to fill in the missing details, but doing so for over 200 rows seemed very risky for your upcoming orders.
Hope we can work together in the future