Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,850)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer experience enhancement. It features a user-friendly interface and offers customizable subscription options like "Build-A-Box," which improves customer retention and satisfaction. The app integrates seamlessly with Shopify and is easy to set up. Its performance is reliable, operating smoothly without glitches. Exceptional customer support is frequently highlighted, with quick response times and effective problem resolution, enhancing the merchant experience significantly.

Edited September 28, 2021

Updated review Sep 28 2021
After working with the app for 2 months and with the support team, I've decided to update my review. One thing I will mention straight off the bat is that the level of support and attention went down considerably when the Appstle team got their 5 star rating. I am (still) experiencing bugs in their app and was promised a fix 3 weeks ago, but none to be found. This is after multiple emails, chats and follow-ups. I had to repeat explanations of the same issues to the support team multiple times, and there were one or two moments where something was "fixed" that wasn't a problem in the first place. Although I wanted to work together to find a solution and make this app viable for my store, the Appstle team is not meeting me halfway, so I am currently searching for a replacement app. -------------
Original Review
August 3 2021
What makes Appstle Subs so good is the support that goes along with it. There were a couple of tweaks I wanted to execute and Dharmik was a great help with that (super patient too). I will say that we are not yet live with this functionality, so we have yet to see how it works in practice, including the customer management piece of it. Will keep everyone posted on how that goes, but in the meantime, I'm satisfied.

TONE BAR コラーゲンバー for Women by Women
Japan
2 months using the app
Appstle Inc. replied August 3, 2021

We apologize for not meeting your expectations. I have personally gone through all your tickets. Looks like we had resolved all your asks, except for billing address formatting, which is beyond our purview. Please let me know if there is anything else I can assist you with.

Regards,
Hemanth (co-founder & CTO, Appstle)

March 29, 2022

Awesome customer service. They have given me live support and answered all of my questions as I was setting up subscriptions.

Grace Notes Fabrics
United States
2 days using the app
Appstle Inc. replied March 29, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

May 12, 2021

My shop isn't live yet but the product looks great and the customer support is outstanding. There is custom work required to get it working on a featured home page product which they did overnight

Old Bull Health
Australia
2 days using the app
Appstle Inc. replied May 12, 2021

Thank you for your review! We are happy to be of your assistance :)

Edited April 23, 2021

Appstle Subscription support helped me set up the app when I wasn't able to figure out how. I didn't experience this level of support with other apps I tried! Love the UI and easy customizability.

Pulse Premium
United States
2 days using the app
Appstle Inc. replied May 3, 2021

Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)

August 3, 2023

The plugin is easy to use, and the customer service is great. Fast responses and easy communication.

Recommended.

elico
Norway
2 days using the app
Appstle Inc. replied August 4, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

July 31, 2023

We are in the early stages of setting up the store using Appstle. So far, we are very satisfied with the functionality and the support.

Little Renters
Australia
2 days using the app
Appstle Inc. replied August 2, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

May 16, 2023

La opción y widget que ofrecen es muy util y se puede configurar de manera muy sencilla. Y dado el caso que quiera configurar algo que no este a disposición del usuaria, el equipo de atención al cliente soluciona de manera efectiva y con rapidez todas las peticiones requeridas en un corto tiempo, en la mayoría de los casos y personas que atienden. Quedo muy conforme con la aplicación, servicio y atención al cliente que recibí, recomiendo 100% instalar esta aplicación en todas las tiendas de shopify.

GurenParrix
Italy
About 2 months using the app
Edited December 18, 2021

great app, very nice and functional!
You can easily sell subscription products through this app!
i'm very happy with this application!

LEWASTOCK BOUTIQUE
Italy
About 2 months using the app
Appstle Inc. replied December 18, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

Edited June 22, 2022

First off, I've searched high and low for a subscription/membership app that meets all of our requirements. So many are over priced, charge excessive fees, are glitchy or limited. I reviewing the capability of Appstle, it looked perfect! Next, I reviewed the reviews and was overwhelmed by not just the 5 star rating but the volume of reviews highlighting customer support and let me tell you, they don't disappoint. I've worked with 2 support technicians from their team (mostly Kehanvi) and I am truly impressed. Their devotion to supporting my unique needs in setting up, customizing and transfer of knowledge to ensure I understood how to do things is phenomenal. They may not have thousands of reviews but based on care and functionality, I gave them a go! They not only helped me set up the account, create my plans, configure the settings to meet my requirements but also customized the verbiage and style on the front end with me. Talk about white glove service and did I mention, at no extra charge! Now to test the dashboard in real time. I am so excited! Thank you Kehanvi and Appstle

SplashKits
United States
2 days using the app
Appstle Inc. replied June 23, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

Edited June 28, 2021

I have been looking for a fairly priced, robust, easy to set up, subscription app for a while now so that we can offer our product to our existing and new customers with a subscription option. I'm glad that I held out and found Appstle. We are in the testing phase right now but Muhammad has been an excellent resource and the setup process has been very intuitive and simple. I'll report back once we roll it out to our customers but this is a very promising app and looks like it will fulfill all of our needs.

verdegreens
United States
2 days using the app
Appstle Inc. replied June 28, 2021

Glad that we were able to meet your requirements :-) We will make sure to keep up this great work for our customers.