Appstle℠ Subscriptions App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,850)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and customer experience enhancement. It features a user-friendly interface and offers customizable subscription options like "Build-A-Box," which improves customer retention and satisfaction. The app integrates seamlessly with Shopify and is easy to set up. Its performance is reliable, operating smoothly without glitches. Exceptional customer support is frequently highlighted, with quick response times and effective problem resolution, enhancing the merchant experience significantly.
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Updated review Sep 28 2021
After working with the app for 2 months and with the support team, I've decided to update my review. One thing I will mention straight off the bat is that the level of support and attention went down considerably when the Appstle team got their 5 star rating. I am (still) experiencing bugs in their app and was promised a fix 3 weeks ago, but none to be found. This is after multiple emails, chats and follow-ups. I had to repeat explanations of the same issues to the support team multiple times, and there were one or two moments where something was "fixed" that wasn't a problem in the first place. Although I wanted to work together to find a solution and make this app viable for my store, the Appstle team is not meeting me halfway, so I am currently searching for a replacement app. -------------
Original Review
August 3 2021
What makes Appstle Subs so good is the support that goes along with it. There were a couple of tweaks I wanted to execute and Dharmik was a great help with that (super patient too). I will say that we are not yet live with this functionality, so we have yet to see how it works in practice, including the customer management piece of it. Will keep everyone posted on how that goes, but in the meantime, I'm satisfied.
We apologize for not meeting your expectations. I have personally gone through all your tickets. Looks like we had resolved all your asks, except for billing address formatting, which is beyond our purview. Please let me know if there is anything else I can assist you with.
Regards,
Hemanth (co-founder & CTO, Appstle)
Awesome customer service. They have given me live support and answered all of my questions as I was setting up subscriptions.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
My shop isn't live yet but the product looks great and the customer support is outstanding. There is custom work required to get it working on a featured home page product which they did overnight
Thank you for your review! We are happy to be of your assistance :)
Appstle Subscription support helped me set up the app when I wasn't able to figure out how. I didn't experience this level of support with other apps I tried! Love the UI and easy customizability.
Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)
The plugin is easy to use, and the customer service is great. Fast responses and easy communication.
Recommended.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
We are in the early stages of setting up the store using Appstle. So far, we are very satisfied with the functionality and the support.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
La opción y widget que ofrecen es muy util y se puede configurar de manera muy sencilla. Y dado el caso que quiera configurar algo que no este a disposición del usuaria, el equipo de atención al cliente soluciona de manera efectiva y con rapidez todas las peticiones requeridas en un corto tiempo, en la mayoría de los casos y personas que atienden. Quedo muy conforme con la aplicación, servicio y atención al cliente que recibí, recomiendo 100% instalar esta aplicación en todas las tiendas de shopify.
great app, very nice and functional!
You can easily sell subscription products through this app!
i'm very happy with this application!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
First off, I've searched high and low for a subscription/membership app that meets all of our requirements. So many are over priced, charge excessive fees, are glitchy or limited. I reviewing the capability of Appstle, it looked perfect! Next, I reviewed the reviews and was overwhelmed by not just the 5 star rating but the volume of reviews highlighting customer support and let me tell you, they don't disappoint. I've worked with 2 support technicians from their team (mostly Kehanvi) and I am truly impressed. Their devotion to supporting my unique needs in setting up, customizing and transfer of knowledge to ensure I understood how to do things is phenomenal. They may not have thousands of reviews but based on care and functionality, I gave them a go! They not only helped me set up the account, create my plans, configure the settings to meet my requirements but also customized the verbiage and style on the front end with me. Talk about white glove service and did I mention, at no extra charge! Now to test the dashboard in real time. I am so excited! Thank you Kehanvi and Appstle
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
I have been looking for a fairly priced, robust, easy to set up, subscription app for a while now so that we can offer our product to our existing and new customers with a subscription option. I'm glad that I held out and found Appstle. We are in the testing phase right now but Muhammad has been an excellent resource and the setup process has been very intuitive and simple. I'll report back once we roll it out to our customers but this is a very promising app and looks like it will fulfill all of our needs.
Glad that we were able to meet your requirements :-) We will make sure to keep up this great work for our customers.