Appstle℠ Subscriptions App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,852)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and customer experience enhancement. It features a user-friendly interface and offers customizable subscription options like "Build-A-Box," which improves customer retention and satisfaction. The app integrates seamlessly with Shopify and is easy to set up. Its performance is reliable, operating smoothly without glitches. Exceptional customer support is frequently highlighted, with quick response times and effective problem resolution, enhancing the merchant experience significantly.
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Great customer service, assisted every step of the way for migrating existing subscriptions and setting up new subscription plans.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
I have just received a fantastic support from Momna from Appstle team. I may update the comment as I get more into the app but for now, they are above and beyond. Thanks.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Super happy with the customer service in getting the Subscription and Membership apps integrated with my Shopify store. Hussein was very patient with my many questions and came up with great ideas to simplify my processes and work around any limitations in Shopify to achieve my objectives.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
This app is a subscription powerhouse! and the support is unparalleled. I recommend this app to anyone
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
The app itself seems great. The service and support is not.
When going through the migration process we dealt with OVER 15 DIFFERENT PEOPLE via an email string that could wrap around the earth, and it became very confusing and frustrating. Emails were ignored when I was asking for things to be confirmed and one, they would just not respond. It took far longer to set up than anticipated and the process was not communicated well at all.
They made our system live, before we had even configured (or knew we had to configure) the shipping settings. That to me was an absolute NO - and should never have happened. They then advised that having more than 1 option for a shipping profile was not possible, so we had to change our entire shipping structure to suit this system.
I've since asked for information on a button within the app and how long a link lasts before expiring on our customers.. and have been told to ask shopify (even though they could understand the answer to advise THEIR customer, they choose not to, and send me to ask shopify after waiting 1 hour for a reply on chat from them).
The service is not where it needs to be at all. We trust people with our customers and our businesses and livelihoods... and so if we continue to have issues like this, Appstle will be removed and we won't use it.
I am the CTO of Appstle. I am sorry you had less than stellar experience with us. Regarding your recent issue about payment link expiration, it was brought to our attention for the first time. Hence we weren't aware of the expiration time. It has been asked by other Shopify app partner members as well in the community. https://community.shopify.com/c/shopify-apps/about-the-cause-of-the-expiration-of-the-link-button-in-the/td-p/2118565.
As for the response delays I am trying to get to the bottom of the issue. At Appstle, we take customer support very seriously and strive to provide hands-on 24x7 support - 365 days. I will ensure the hiccups you saw in the past won't happen again. I apologize again for the inconvenience.
Amazing support and easy onboarding process with help all the way. Quick responses to questions and much happier with the appearance of the widget than our previous app. Very happy
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Excellent customer service, helpful and quick to respond with our queries. So far, a great app. Thank you!
Thank you very much for your review! We are glad that you are satisfied with our product.
This app is a great choice. Many features and the price point is very fair for what it can do. Best of all, they offer support in a way that is unheard of for any of the other apps we've used. It is available 24/7/365! I even had a call with one of their support team members to clarify a few initial questions. With their support so readily available, I was able to get everything installed and set up in one day. Amazing!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Nice people, good app, would recommend to other folks who want to sell subscriptions on their website.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
The app has been wonderful so far! And the customer service team is great. Mann, a representative, was able to help us with everything we need!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.