Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,852)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer experience enhancement. It features a user-friendly interface and offers customizable subscription options like "Build-A-Box," which improves customer retention and satisfaction. The app integrates seamlessly with Shopify and is easy to set up. Its performance is reliable, operating smoothly without glitches. Exceptional customer support is frequently highlighted, with quick response times and effective problem resolution, enhancing the merchant experience significantly.

October 20, 2021

personally i couldn't figure out how to integrate the 2 apps building a subscription was simple adding on my page was a bit difficult for me. rep was extremely helpful

Classic Brew Coffee
United States
26 days using the app
Appstle Inc. replied December 9, 2021

Thank you for your kind words. Please feel free to reach out to us if any other help is required.

October 19, 2021

The app is easy to set up and customer support is amazing when needed. I would definitely recommend using this app.

Lash FX Global Supplies
United States
About 22 hours using the app
Appstle Inc. replied October 19, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

July 22, 2021

Very very good labeled form fields. When you hover over the question marks beside the input field etc. you will get a detailed description of what it is and what it does. I have never seen this before. Also great support, which helped me 100% for getting this thing run (i had a JS error blocking the snippets from Appstle) Thanks again!

Alb Filter
Germany
About 22 hours using the app
Appstle Inc. replied July 22, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

January 5, 2023

downloaded this to have a look about. ended up not using it. I unistalled it and its left files and crap everwhere. poor coding

Rocksolid Audio
United Kingdom
28 days using the app
Appstle Inc. replied January 5, 2023

Dear Merchant,

We apologize that you had a less than stellar experience with our app. Those files are added to load our subscription widget faster on your store. Whenever there is an uninstallation, Shopify automatically removes our code block from your theme files. Those files are not referenced anywhere else.

Hence, it would be helpful for us to get more insights into the problem you have mentioned. Please let us know if you are available for a call. If the problem was caused by Appstle, we would be more than happy to fix it for you, and consult on any other questions you may have.

November 29, 2021

Support is very helpful and responds promptly. App is very easy to use, navigate and set-up as well.

cpapplus.com
United States
About 22 hours using the app
Appstle Inc. replied November 29, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

August 29, 2023

The customer service/tech department were incredibly responsive and helped make the adjustments that I required to the way my store looked in no time at all. Would highly recommend

Ben Foulis Coaching
United Kingdom
About 21 hours using the app
Appstle Inc. replied August 31, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

Edited April 6, 2023

Great support and 24/7 customer service with amazing service! The features within the app are great and so is the support

UPDATE:
Support was two faced. Really great in the beginning, but then they don't care about you. Takes multiple requests to get anything changed, long times with no response, and incorrect migration. When we migrated my customers were getting charged full price, you can see how this is not good for business. Took over a week to get this resolved with Appstle support

Googipet
United States
27 days using the app
Appstle Inc. replied March 19, 2023

Dear Merchant,

I am the Merchant Success Lead at Appstle. I sincerely apologize for failing to meet your expectations. We have gone through the issues you mentioned and ensured that those are fixed already.

I would love to personally jump in and see how I can help ensure you have a smooth experience with Appstle. Please reach out to me at hussain@appstle.com

Looking forward to connecting.

May 5, 2021

After trying many subscription apps whith each one disappointing more than the other, I finally came across Appstle. Firstly I was so impressed by their pricing structure and secondly their support is second to none. Friendly, and super capable, I am definitely sticking with this company. Will definitely recommend them.

Amala Vegan
United States
About 19 hours using the app
Appstle Inc. replied May 5, 2021

Thank you for your review :) Really appreciate it!

August 5, 2021

Great app and excellent support! Unlike most the other subscription apps Appstle has no transaction fees!!

RIVET Coffee
United States
About 19 hours using the app
Appstle Inc. replied August 5, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

March 22, 2022

Estou a adorar a aplicação, o suporte ajudou a implementar tudo, fazer traduções, respondem em 2 minutos, rápidos e muito prestáveis.

Pituka Wear - Calçado e Roupa para Crianças
Portugal
About 19 hours using the app
Appstle Inc. replied March 22, 2022

Que bom que conseguimos atender às suas necessidades :-) Boas avaliações como a sua nos motivam a trabalhar duro e melhorar continuamente.