Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,852)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer experience enhancement. It features a user-friendly interface and offers customizable subscription options like "Build-A-Box," which improves customer retention and satisfaction. The app integrates seamlessly with Shopify and is easy to set up. Its performance is reliable, operating smoothly without glitches. Exceptional customer support is frequently highlighted, with quick response times and effective problem resolution, enhancing the merchant experience significantly.

February 2, 2022

This is the best subscription app. The support team are so good and fix any issue so quickly. I highly recommend this app for anyone looking a robust & sleek subscriptions plugin.

Clinivet
United Kingdom
About 19 hours using the app
Appstle Inc. replied February 2, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

March 2, 2022

The customer support team is the best I have come across, fast & helpful. Not every question was able to be fixed but gave me all the options and information i needed :) Thank you

chefsanddogs
Australia
About 19 hours using the app
Appstle Inc. replied March 2, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

January 16, 2022

Chose this app as a needed a subscription service that would work with product variants. The support team went above my expectations to help deal with my queries. Great app & service!

Beard Surgeon
United Kingdom
About 19 hours using the app
Appstle Inc. replied January 16, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

April 26, 2022

Customer service was fast and customized the theme to match our storefront in seconds. Looks great and excellent help!

etrain4u.com
Canada
About 18 hours using the app
Appstle Inc. replied April 26, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

June 8, 2022

I'm just starting out using the app, however, the support team has been really great and easy to work with.

VINTNOIR
United States
21 days using the app
February 27, 2022

Wonderfull service, wow. Can't wait to use it! Really like how it works. Highly recommended. Thank you!

Desertų klubas
Lithuania
About 17 hours using the app
Appstle Inc. replied February 27, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

July 5, 2022

first: awesome customer service - second: everything i needed is in this app.
what really comes handy and is good for little companies is the free plan to build a subscription member base and if there is any you pay your share. Thanks for your effort.

kaffemik
Austria
About 17 hours using the app
Appstle Inc. replied July 5, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

January 9, 2022

AMAZING TEMA AND CUSTOMER SERVICE/SUPPORT ARE OUT OF THIS WORLD!!! Honestly a hidden gem. I had a small problem in which I was unable to remove a previous app's embedded code, the support team was able to remove this and on top of that set up the look and function of their software to meet my needs for my gym membership business! amazing work and 110% recommend !!!

Gifted x Aesthetics
Australia
About 17 hours using the app
Appstle Inc. replied January 9, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

July 27, 2021

Great looking app - very poor support and migration. They indicate the ability to migrate from one subscription app to theirs. They are not capable of even doing 1 of the top 2 subscription apps (Recharge) in the Shopify marketplace. Communication is not great (I always have to reach out for updates), often saying they will get right back to us and nothing until I reach out 2 days later. Proof of concept seems great, but without a proper onboarding and support system the app is useless. Perhaps if you don't have a subscription app and are looking at setting one up for the first time... but that wasn't my case. After 3 weeks of trying, I'm out of time to get this to work. I'd advise finding an alternative app if you already have a subscription solution you are looking to migrate from.

Brown Bag Coffee Roasters
Canada
21 days using the app
Appstle Inc. replied July 27, 2021

This is Ria, the co-founder of Appstle. Sorry, we were not able to help you. Our Engineers have helped 100s of merchants migrate from other solutions in the past, but as we mentioned in the email, the data you provided us with, was missing a lot of important fields such as billing interval, shipping interval, etc. Our team tried their best to fill in the missing details, but doing so for over 200 rows seemed very risky for your upcoming orders.

Hope we can work together in the future

July 2, 2022

Blown away! I'm still running a vintage version of my Shopify site and needed to contact support for Apostle App integration. The response was INSTANT! The fix was quick and seamless. Perfect support model - I only have great things to say about Prarthana. I'm excited to get selling!!! Thank you!!

The Pure Light Company
United States
About 16 hours using the app
Appstle Inc. replied July 2, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.