Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (4,219)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive subscription management features and user-friendly interface. They appreciate the customizable options like item swapping and personalized boxes, which integrate well with Shopify. The app is noted for its reliability and exceptional customer support, with staff providing responsive, personalized assistance, including custom video explanations. It's considered a valuable tool for businesses implementing subscription services.

February 5, 2024

In order to add subscription functionality, the app will delete your existing product and recreate it. In the process, resetting SKU, and shipping weights without notifying us before hand. Ended up messing up many of our ongoing orders and costing us significant time to clean up.

dermgentle
United States
5 days using the app
Appstle Inc. replied February 6, 2024

Hello,

This is Ria, the co-founder of Appstle. Our app DOES NOT delete and recreate existing products to add subscription functionality. That is a convoluted and wasteful ...

February 3, 2024

messed up my app embeds

Stiora
India
3 days using the app
Appstle Inc. replied February 7, 2024

This review is a potential fake and has been submitted to Shopify for investigation.

May 2, 2023

The free version is completely USELESS. I don't know why they even bother offering it. Every single feature of any use is not included. Waste of time.

Zeno's pet supplies
United States
3 days using the app
Appstle Inc. replied May 2, 2023

This is a fake review, which us and a few other apps have been experiencing the past few days.

https://www.linkedin.com/posts/sweta-mohanty-9808a0a6_ecosystem-ecosystem- ...

April 9, 2023

App is ok but support is not, Mann in particular. I used every resource available but still was unable to resolve issues. When I asked for help I was just given a simple answer and the support chat was ended without me having an opportunity to follow up and Mann never asked if I needed anything else or if my issue was resolved. I have felt with many different types of support through Shopify and ...

myheatups
United States
1 day using the app
Appstle Inc. replied April 27, 2023

Dear Merchant,

We are sorry to hear you had a less-than-stellar experience with us. Our intention is never to make our merchants feel that we are unreachable.

Our team has ...

August 25, 2023

don't recommend and customer service is pretty clueless. I installed the app and it wasn't working, the radio buttons were NOT showing up on the product page, so a user could not check what frequency they wanted, and couldn't add it to their cart. I messaged customer service, and the first person said that the shopify theme was overriding the radio buttons and would look into it. Two hours later, ...

Mr. Black
United States
About 5 hours using the app
Appstle Inc. replied August 26, 2023

Dear Merchant,

We apologize for the inconvenience you faced with our app. As explained in the loom videos, the issue you encountered with the radio buttons was related to the ...

April 25, 2023

Terrible experience and I only installed it, nothing else. I quickly realised it was far too complicated for my needs, so uninstalled and removed the code snippets (yes, uninstalling still leaves code behind). I still have code which Appistle are blaming on Shopify, Shopify put a request into PayPal when I installed the app, asking for recurrent payments to be approved (they weren't by the way), ...

HowCurious? Ltd
United Kingdom
25 minutes using the app
Appstle Inc. replied April 25, 2023

Dear Merchant,

I am the CTO of Appstle. I am sorry you had less than stellar experience with us. I have personally gone over your issues. Let me go over it one by one.

1) ...