Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,956)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive subscription management features and user-friendly interface. They appreciate the customizable options, such as build-your-own-box and CSS modifications, which enhance customer satisfaction. The app integrates seamlessly with Shopify and is noted for its reliable performance. Exceptional customer support, including quick, personalized assistance and live chat, is frequently praised.

December 20, 2023

Our experience has been great. The chat assistance is very helpful.

Living Proof Ministries
United States
Over 2 years using the app
February 19, 2024

We haven't fully investigated the app yet but the customer service is very good. Even as a customer on the free plan they went above and beyond to help tweak the install and theme integration.

Dundee Butchers - The Butcher The Baker
United Kingdom
11 days using the app
May 15, 2024

Helpful service team

FortunatePaws
Australia
About 1 year using the app
March 14, 2024

Easy to install onto your store. VERY responsive support staff and easy to work with

Heritage Highland Farms
United States
About 1 month using the app
February 6, 2024

An sich ein gutes Tool um Abos anzubieten, jedoch würde ich mir wünschen, dass ich es mehr selbst konfigurieren kann. Zwar setzt es der Support um aber hätte doch gerne mehr Freiheit diesbezüglich.

Die Sprachen werden auch nicht alle sauber übersetzt und es war viel manuelle Arbeit notwendig aber ich denke, dass wird bestimmt demnächst auch noch angepasst.

Kann es trotzdem weiterempfehlen!

MyImpulse
Germany
7 months using the app
January 7, 2022

Customer service was great, very quick, friendly, and addressed all my concerns. we haven't started launched our subscription products yet, but so far so good.

Neighbours Feeding Neighbours
Canada
Over 2 years using the app
Edited September 18, 2024

Appen er rimelig simpel at bruge både for os som virksomhed og for vores abonnenter

smv-acupharma
Denmark
Over 2 years using the app
Appstle Inc. replied April 24, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

October 11, 2021

I'm a new user and find the portal quite tricky to use but the team are so friendly and helpful I'm learning so much! Would definitely recommend for small start ups

borrow and nest
United Kingdom
About 2 years using the app
Appstle Inc. replied October 11, 2021

Thank you for your kind words. Please feel free to reach out to us, if any other help is required.

July 18, 2023

Had a good experience with the engineers who helped fix an ongoing issue with my products not being able to be added to basket. Not great experience losing sales but good engineer support and super quick fix

Bucknbird
United Kingdom
About 2 years using the app
Appstle Inc. replied July 19, 2023

Dear Merchant,

This is Ria, the co-founder of Appstle. Thank you for your feedback. Regarding the issue you faced, it was due to 'app embed' being enabled when a theme update happened. Whenever app embed is enabled for any app, it becomes Shopify's responsibility to inject the code into the theme and ensure that the widget is published. So, when a store theme is changed by the merchant or is updated by the theme developer, the widget can stop working because of the mismatch between the app's selector (code) that Shopify injects into your store, and the selector needed to work with the updated theme. In your case, when the mismatch happened, our team manually updated the selector to the correct, unique and clean one, to have the widget appear again.

Because Shopify injects the code for all embedded apps directly, it is outside our app's (or any other Shopify app's) scope to automatically intervene It will need to be done manually. The only way to prevent this mismatch completely, is to switch off the app embed toggle. Our team has shared the necessary screenshot. Please feel free to reach out at ria@appstle.com if you have any other questions.

April 4, 2022

I have already recommended Appstle to a couple others who are looking for a subscription-type app, and also generally in one of my ecommerce groups. The customer support is 1000%; they are helpful and quick. I feel they go above and beyond. The only reason I didn't rate it 5 stars is because I would prefer that some of the universal settings be customizable at the product level. I have several ideas of memberships and subscriptions for my shop that are quite varied and I have to think about how to set up the settings so that it applies to any kind of product.

Catch the Fire Worship Flags
Canada
About 2 years using the app
Appstle Inc. replied April 4, 2022

Hello,

We are glad to receive such motivating words from you. Really appreciate it!

Regarding the use case suggestions, I have reached out to you via chat/email, to understand your use cases and requirements better, and to have our dev team build the functionalities.

Looking forward to connecting with you on this!