Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (4,040)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable subscription options, which simplify setting up and managing various plans. They praise the responsive and helpful customer support, cost-effectiveness, and features like item swapping and build-your-own box. The seamless Shopify integration and smooth performance enhance subscription management, positively impacting business operations, customer retention, and sales.

December 1, 2024

The customer service is exceptional! Every time I reach out, they are always available to answer my questions and help resolve any issues. I also love their direct email feature—it's incredibly user-friendly and convenient to use. Best app for subscriptions!

The Hair Fuel
United States
2 months using the app
Appstle Inc. replied December 2, 2024

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve.

November 20, 2024

I had a wonderful experience working with the staff at Appstle. They were always so helpful! If you are looking for a great subscription for your website look no further.
DeeDee

Orchard Valley DIY Home Decor
United States
About 2 years using the app
Appstle Inc. replied November 22, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

November 24, 2024

App was good until 2 of my clients needed to update their payment methods. There's a glitch in the app that will not let them update their payment methods. The link that's emailed to them to correct the payment method, just takes them back to the original message. SO FRUSTRATING! I tried deleting the clients to re add them, but I can't cancel the subscriptions so it won't let me delete the client to attempt to re add them. Major glitch!

PlayHrdTrainHrd
United States
11 months using the app
Appstle Inc. replied November 26, 2024

Hi,

This is Ria, the co-founder of Appstle. I have thoroughly reviewed your concern. Your customers were not able to update their payment information from the email received from Shopify.

Please be advised that the payment information is solely handled by Shopify, and we as a Shopify native subscription app, can only process the payments using encrypted data. We do not update or modify payment methods, as it is controlled by Shopify.

I am attaching the relevant Shopify documents here, for your reference. https://shopify.dev/docs/apps/selling-strategies/subscriptions/modeling

Furthermore, to extend our assistance, we have gone ahead and created a Shopify ticket on your behalf, to help you with it. The ticket number is: 52786650

Please feel free to let us know if you need any other assistance.

December 12, 2024

The ease of use and the customer service are phenomenal. I chatted with support today about a question I had and they not only helped me with the question I had - they went above and beyond and offered to make some changes to my widget so it perfectly matched my theme. Top notch support and an amazing product that has helped my business grow with subscriptions!

Moselle Natural Health
United States
5 months using the app
Appstle Inc. replied December 13, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

December 10, 2024

This is my second website to use this app. Its been great. Only issue is transferring customers from one shopify site to another, but the techies sorted this for me. Every time I have needed assistance, they have been there. Definately recommend them

Grovely Pets
United Kingdom
3 months using the app
Appstle Inc. replied December 11, 2024

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve.

December 16, 2024

Their customer service is incrediable. As a small business owner, I don't have the time to go back and forth with developers. Appstle is prompt- answers all of my questions- and provides loom videos of our conversations so that I can go back a watch if need be. Highly recommend.

3rd Bird Kombucha
United States
8 months using the app
Appstle Inc. replied December 17, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

October 29, 2024

Appstle Subscriptions has been amazing for my Shopify store!

The support team has been a huge help throughout the setup process. They were quick to answer my questions and made sure everything ran smoothly on my site.

If you’re looking to add subscriptions to your store, I highly recommend Appstle. It’s easy to use and backed by great support!

Cellular Nano Health
United States
4 months using the app
Appstle Inc. replied October 30, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

October 28, 2024

Great product for offering subscriptions to customers. Lots of flexibility and options. The best part is their customer support - exceptionally helpful!

BestLife4Pets
Canada
About 2 years using the app
Appstle Inc. replied October 30, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

November 22, 2024

It's exactly what we need! The app is great and the customer service is even better! It's a perfect solution for your e-commerce needs! Kudos to Jackson for providing a quick solution to my concern!

Happy Healthy Online Shop
United States
11 months using the app
Appstle Inc. replied November 23, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

December 23, 2024

"Outstanding App and Even Better Support!"

This app is fantastic, but what truly sets it apart is the exceptional support team behind it!

I’ve needed help at all hours—early morning, midday, and late at night—and their service is always top-notch. The team is incredibly knowledgeable, unfailingly polite, and, most importantly, patient.

I highly recommend this app for its quality and the unparalleled customer support that comes with it. It’s truly first-class!

Vonetta Cosmetics
United States
11 months using the app
Appstle Inc. replied December 24, 2024

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve.