Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,880)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription services on Shopify, praising its user-friendly and customizable features such as "Build-A-Box" and widgets. They appreciate the intuitive interface that simplifies setting up and managing various subscription models. The app's reliable performance and responsive customer support are also noted for effectively resolving issues, making it a valuable tool for enhancing customer experiences with subscriptions.

May 20, 2022

Customer service is great. They help with any changes you need on the spot. The respond quickly via chat

Flamaquel
United States
Almost 2 years using the app
March 26, 2022

I am just in the process of setting up the subscription options on my site and was unsure about a few things - the customer service chat was very helpful in answering my questions and confirming details about shipping options, billing and order automation on the Shopify side. I am excited to see how customers respond to this new purchasing option!

The Formula
Australia
Almost 2 years using the app
September 22, 2022

The only reason I'm not giving this app 5 stars is because of how "hard" it is for me to use. I'm fairly adept at most things when it comes to general site design, automations and integrations, but someone who knows more than me can easily traverse this application. EVER IF you're not adept at using apps like this, still use it! The customer service is INSANELY responsive and great at showing you where and how to fix things.

Modafino Hair Care
United States
Almost 2 years using the app
December 9, 2022

Overall very good, never as simple as you'd like it to be to implement, but their support is responsive and helpful.

Blonde Solutions
United States
Almost 2 years using the app
Edited October 14, 2022

It is very easy to remove products from subscription, but when it comes to adding products, there are very big problems and it costs the business a lot of money. We have 500 different products, spices etc. we are selling. It takes 5 seconds to unsubscribe products and 15 minutes to add. Definitely adding products is loading very slowly and needs to be categorized. The site owner should be able to edit and categorize the product adding part from the admin panel. Otherwise, the person who uses our site every 10 days wastes time and gets bored of adding it and cancels the subscription. The application is very cost-effective, I hope it solves it. There are many good aspects, but 1 bad side makes everything.

Fin And Earth
United Kingdom
Over 1 year using the app
Appstle Inc. replied November 18, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

August 25, 2022

Appstle reps are quick to help online. Discouraged that I can't get a demo call for 2-3 weeks. Many of the Help videos are over a year old and not accurate anymore due to system updates. Appstle is suppose to be the best service but I'm running in to many areas that I will have to "improvise" to make it work for my needs

Amadio Ranch
United States
Over 1 year using the app
Appstle Inc. replied August 26, 2022

Thank you so much for your feedback. We recently made updates to UI and our team is working to update the videos. We are constantly working to bring in new features to meet different use cases and will keep you updated.

November 16, 2021

Working well so far. I had a little issue of double charging (my fault) but their support was able to quickly fix this for me. Greatly appreciate their support!

The Biscuit Bakery
Australia
Over 1 year using the app
Appstle Inc. replied November 16, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

September 25, 2023

the use is a bit complicated, but the service is great.

Levate
Germany
Over 1 year using the app
July 5, 2023

Good app. Fairly easy to use and customize. Priced competitively.

Had an issue and reached out to customer support and they fixed in minutes.

SUNDAY II SUNDAY
United States
Over 1 year using the app
Appstle Inc. replied July 5, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

May 31, 2021

Good app for starting to explore subscriptions. I did have trouble adding a banner to top of page but am still able to start accepting subscriptions

Space Beans Coffee Co.
United States
About 1 year using the app
Appstle Inc. replied May 31, 2021

Thank you for your constructive feedback. Our dev team is currently working on this feature, and we will update you once it is live.