Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (4,222)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive subscription management features and user-friendly interface. They appreciate the customizable options like item swapping and personalized boxes, which integrate well with Shopify. The app is noted for its reliability and exceptional customer support, with staff providing responsive, personalized assistance, including custom video explanations. It's considered a valuable tool for businesses implementing subscription services.

August 20, 2024

Noch nicht viele Erfahrungen gemacht, die Installation und Erstellung eines Aboplans war einfach. Es gab Probleme, dass das Abo auf der PLP nicht angezegit wurde, aber der support hat dann geholfen :)

Panacaia
Germany
About 2 months using the app
January 28, 2022

I used this app to try and help me set up a subscription based systeme for a product we are selling. I was really unsure how to do what I was looking to do (it wasn't that challenging I am just nervous and was looking for support). The support I received was awesome, Hussain took SUCH care of me. i will say that for what I was looking to do, it has a work-around for two different pricing subscription options, but doesn't inherently offer, so if you're looking to offer two different prices, it can do it, just not necessarily built into the app itself. But like, for a free option compared to a lot of others (which are QUITE expensive in lots of cases), can't really say I'm upset.

Take Some Risk
Canada
Almost 3 years using the app
Appstle Inc. replied January 28, 2022

Hello,

We are glad to receive such motivating words from you. Regarding your request for separate subscription pricing options, we are unable to offer that as a built-in option, as Shopify rules and setup (applicable to all apps) require the base price of the product to apply for all recurring orders.

We really hope that the two workarounds I suggested during our conversation (first - creating separate product listings, and/or second - using Appstle Subscriptions to provide discounts for multiple subscription frequencies of the same selling plan) will enable you to achieve the output you are looking for.

Please feel free to ping if we can help with anything else.

December 13, 2021

We're using Appstle to launch a Beer Club with subscriptions. The app made is very easy to get started and their staff of devs are very accommodating and helpful, even being able to help with custom coding! The app is still fairly new but it appears new updates/features are under development which Im excited for!

Collective Arts Brewing
Canada
Over 2 years using the app
Appstle Inc. replied December 13, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

December 20, 2023

Our experience has been great. The chat assistance is very helpful.

Living Proof Ministries
United States
Over 2 years using the app
January 7, 2022

Customer service was great, very quick, friendly, and addressed all my concerns. we haven't started launched our subscription products yet, but so far so good.

Neighbours Feeding Neighbours
Canada
Over 2 years using the app
Edited September 18, 2024

Appen er rimelig simpel at bruge både for os som virksomhed og for vores abonnenter

smv-acupharma
Denmark
Over 2 years using the app
Appstle Inc. replied April 24, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

October 11, 2021

I'm a new user and find the portal quite tricky to use but the team are so friendly and helpful I'm learning so much! Would definitely recommend for small start ups

borrow and nest
United Kingdom
About 2 years using the app
Appstle Inc. replied October 11, 2021

Thank you for your kind words. Please feel free to reach out to us, if any other help is required.

July 18, 2023

Had a good experience with the engineers who helped fix an ongoing issue with my products not being able to be added to basket. Not great experience losing sales but good engineer support and super quick fix

Bucknbird
United Kingdom
About 2 years using the app
Appstle Inc. replied July 19, 2023

Dear Merchant,

This is Ria, the co-founder of Appstle. Thank you for your feedback. Regarding the issue you faced, it was due to 'app embed' being enabled when a theme update happened. Whenever app embed is enabled for any app, it becomes Shopify's responsibility to inject the code into the theme and ensure that the widget is published. So, when a store theme is changed by the merchant or is updated by the theme developer, the widget can stop working because of the mismatch between the app's selector (code) that Shopify injects into your store, and the selector needed to work with the updated theme. In your case, when the mismatch happened, our team manually updated the selector to the correct, unique and clean one, to have the widget appear again.

Because Shopify injects the code for all embedded apps directly, it is outside our app's (or any other Shopify app's) scope to automatically intervene It will need to be done manually. The only way to prevent this mismatch completely, is to switch off the app embed toggle. Our team has shared the necessary screenshot. Please feel free to reach out at ria@appstle.com if you have any other questions.

April 4, 2022

I have already recommended Appstle to a couple others who are looking for a subscription-type app, and also generally in one of my ecommerce groups. The customer support is 1000%; they are helpful and quick. I feel they go above and beyond. The only reason I didn't rate it 5 stars is because I would prefer that some of the universal settings be customizable at the product level. I have several ideas of memberships and subscriptions for my shop that are quite varied and I have to think about how to set up the settings so that it applies to any kind of product.

Catch the Fire Worship Flags
Canada
About 2 years using the app
Appstle Inc. replied April 4, 2022

Hello,

We are glad to receive such motivating words from you. Really appreciate it!

Regarding the use case suggestions, I have reached out to you via chat/email, to understand your use cases and requirements better, and to have our dev team build the functionalities.

Looking forward to connecting with you on this!

December 9, 2022

Overall very good, never as simple as you'd like it to be to implement, but their support is responsive and helpful.

Blonde Solutions
United States
About 2 years using the app