Reviews (3,418)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

January 10, 2024

Amazing support! Harris is super-patient and clear when explaining everything, and quickly sends a video showcasing how to solve my specific issue. Big thumbs up!

Neo Bites
United States
2 months using the app
Appstle Inc. replied January 11, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

November 22, 2023

this app has worked very well for my small business subscriptions. when there has been an issue it was fixed right away in real time through their chat help service. i would recommend this app.

Girl Meets Glow
United States
Over 1 year using the app
Appstle Inc. replied November 23, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

January 2, 2024

The Appstle subscription app is pretty straight forward to set up. If there are any issues they are very helpful and will remedy any problems that come up. Customer service is really awesome. Thanks.

Harmony Herb Wellness
United States
3 months using the app
Appstle Inc. replied January 3, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

January 10, 2024

Five stars from me - Thank you Mona for all your help and advise this morning A*

SunVit-D3
United Kingdom
Almost 2 years using the app
Appstle Inc. replied January 11, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

December 16, 2023

This app has been a really great addition to my store and made a significant difference to my bottom line. The chat help is really responsive and any questions have been answered promptly. Great instructions on how to set up subscription plans as well.

Organicules
Ireland
Over 2 years using the app
Appstle Inc. replied December 17, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

November 30, 2023

We discovered Appstle by a simple "recharge customer service isn't responding" google search and stumbled on a page explaining why should switch. We booked a demo which was near immediate and we were completely blown away with the level of attention and support they gave us. It was a long process for migration due to our own constraints, nothing at Appstle. So our communication would lapse for weeks at a time, but when we could jump back in they were there within minutes with responses to our questions and concerns. They have been nothing but outstanding every step of the way and made this process so easy for us.

The app itself is organized and very useful for our storefront. Any questions we run into they are just a quick email or chat away. We are happy we made the switch and look forward to exploring more of what Appstle's app has to offer.

évolis® USA
United States
4 months using the app
Appstle Inc. replied December 2, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

February 12, 2024

I needed some help with the setting and got an instant reply, the supportteam is incredibly helpful!

Once Upon a Wig Boutique
Netherlands
26 days using the app
Appstle Inc. replied February 13, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

Edited February 2, 2024

Incredible assistance from Muhammad and the support team. I realized I'd made an error in my original setup that would make future subscription orders difficult to manage for my fulfillment team. The Appstle team was able to direct me to an easy to follow help page which explained the settings I needed to adjust, and then when a bulk correction needed to be made to fix my prior errors they handled it quickly and correctly! By far the best shopify app support i've ever encountered!

Dear Mushka
United States
About 1 month using the app
Appstle Inc. replied December 29, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

December 29, 2023

When ever I have had any issues be it the apps fault or my own I have always received help very quickly and things have been sorted even faster. Customer service is always great and I would highly recommend to anyone looking for a subscription app!

Suteki Stickers
United Kingdom
2 months using the app
February 17, 2024

Quick and resourceful support Team.

TRATEZ
Canada
Over 1 year using the app
Appstle Inc. replied February 18, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.