Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,946)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive subscription management features and user-friendly interface. They appreciate the customizable options, such as build-your-own-box and CSS modifications, which enhance customer satisfaction. The app integrates seamlessly with Shopify and is noted for its reliable performance. Exceptional customer support, including quick, personalized assistance and live chat, is frequently praised.

May 31, 2021

Good app for starting to explore subscriptions. I did have trouble adding a banner to top of page but am still able to start accepting subscriptions

Space Beans Coffee Co.
United States
About 1 year using the app
Appstle Inc. replied May 31, 2021

Thank you for your constructive feedback. Our dev team is currently working on this feature, and we will update you once it is live.

September 21, 2022

I use this app to provide subscriptions on hundreds of products, works well, only downside would be that a product can't be on special and still be available for subscription discount without being discounted further.

Pet Central
New Zealand
About 1 year using the app
February 18, 2022

I'm very new to the app so not a lot to say as yet. But so far it is fulfilling what I need. I do think some of the set up docs could be a little clearer. But the support chat was extremely helpful and really went above and beyond my expectations. Really looking forward to using this app to help grow my business :)

Creative Sticker Co
Australia
About 1 year using the app
November 20, 2023

So far so good but definitely has a lot of room for improvements especially in terms of seamless integration. Customer service is quick in responding.

JAPAN RAIL CLUB
Singapore
About 1 year using the app
November 8, 2021

A little tricky to set up but it seems like it will do exactly what I need. Customer service was very helpful.

Dope Shop
United States
About 1 year using the app
Appstle Inc. replied December 9, 2021

Thank you for your kind words. Please feel free to reach out to us if any other help is required.

April 8, 2022

The team is extremely responsive and helpful, which is the most important thing. The app needs better front-end customizability for styling and more accommodation for products that are digital or SaaS subscriptions. The app is tailored to physical goods. They also need better integration with klaviyo or more documentation on how to design your own transactional emails outside appstle. If you don't know HTML it is very difficult to design your own emails outside of the Appstle email editor (which is very limited), and still be able to use unique customer variables for transactional emails.

StackCare Store
United States
About 1 year using the app
Appstle Inc. replied April 8, 2022

Thank you so much for your valuable feedback. It will help us to improve and better serve our merchants. Currently, we are working with the Kalviyo team for a deeper integration. We will surely work on the documentation part as well.

July 12, 2022

I just installed the app. I find it very difficult to navigate without a human being to assist. I wanted to add a subscription option to my website. I have not used it yet but I am sure it will do what it was created to do. I did however have a wonderful experience thanks to customer service. If only I could get the same level of assistance every time I am in need.

bosscultureboutique.com
United States
12 months using the app
May 16, 2021

the support team was very helpful and was vey efficient in responding to me.
they answered my queries and solved issues

Kellie & Abbie
Australia
11 months using the app
Appstle Inc. replied May 16, 2021

Thank you for the kind words! Are there any improvements we can make?

February 28, 2022

very good app. i've been recommending to some friends and even when its free, the app is able to perform well and able to help my business tremendously.

Melty Singapore
Singapore
9 months using the app
August 5, 2022

This app helps greatly with subscriptions and when I have trouble, the customer service is great! I only wish they had more customer portal options without upgrading to the enterprise plan

Mad Hair Co.
United States
8 months using the app
Appstle Inc. replied August 5, 2022

Hello,

Thank you for being a valued customer. We appreciate your feedback. I'd like to mention here that we recently revamped our pricing plan. With this, all features are now available to all merchants across all plans. The pricing tier is solely based on the monthly subscription sales your store gets. There is still NO transaction fee! Please see our latest pricing plan here https://appstle.com/shopify-subscriptions/#pricing

You can always reach out to support@appstle.com in case of any queries. We are here 24*7*365 for your support.