Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for managing subscriptions, praising its wide range of features, user-friendly interface, and easy setup. It's particularly beneficial for subscription box businesses. Many appreciate the free plan, fair pricing, and lack of transaction fees. The support team is often described as responsive, available, and proactive. Merchants also note the app's potential to enhance the customer experience.

May 29, 2023

As a person trying to start a business who is not super great with technology, one of my primary variables when considering any sort of platform and/or plugin is the amount of support given from each platform.

No matter what you decide to do there will be a learning curve and there will be bumps along the way and that's just a part of it, but the support team with Appstle has always been VERY good to me.

Quick story: I brought my issue to Appstle in the afternoon and it was resolved in the evening and the only reason it wasn't resolved sooner was because I was slow to respond. But I want to especially acknowledge Kehanvi for going above and beyond by resolving my issue immediately.

StronyxFitness
United States
4 months using the app
Appstle Inc. replied May 29, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

August 25, 2023

customer service was great and quick. I got someone within 1-2 minutes and they responded quickly and responded to my request within 5 minutes.

LEMONJARZ
Canada
About 2 years using the app
Appstle Inc. replied August 26, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

Edited November 29, 2023

Nancy was fantastic today! She solved my issue quickly, efficiently and provided exceptional guidance. I'm so grateful for all the help!

Urban AIP
United States
16 days using the app
Appstle Inc. replied November 17, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

November 27, 2023

The customer support was excellent while we were setting up our app for the first time. Both Henry and Ash were patient and helped us get the system designed exactly how we wanted it.

ARK Global Partners LLC
United States
About 3 hours using the app
Appstle Inc. replied November 28, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

September 8, 2023

Talk about amazing, These guys have a 10 out of 5 stars They go above and beyond helping you. 24/7 They help me customize certain parts and walked me through the rest. You have to understand Im not the fastest learner but they came through. The app has so many wonderful feature its hard to list them. The price is right in line too compared to other app that charge a lot more for less. With all seriousness give it a try. You wont be disappointed.

Huckle Bee Farms LLC
United States
14 days using the app
Appstle Inc. replied September 9, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

August 30, 2023

Appstle's Subscription App is easy to implement, has a ton of customization and data available even on the lower plans, and offers quick and personalized support. From the customer side, they find it easy to understand and manage their subscriptions. For us, that's a 5-star app!

Oh!My Snacks
Portugal
5 months using the app
Appstle Inc. replied August 31, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 5, 2023

This is 2nd subscription app that I've tried and it's been a home run so far. This platform gives me far greater flexibility. When I needed support, they responded in less that two minutes, and then completed my requested customization within minutes. Very impressed.

Breezeway Coffee Roasters
United States
About 20 hours using the app
Appstle Inc. replied November 6, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve

September 1, 2023

Staff were very friendly and attentive with helping me integrate the app onto my store. They go out of their way to help teach me how it all works and how to manage the app on my own. So far everything looks great and i look forward to partnering with them for a long time.

By Aunty Kim
Australia
About 2 months using the app
Appstle Inc. replied September 2, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

August 22, 2023

I am absolutely thrilled with the exceptional customer service provided by Nandita while setting up my subscriptions. From the moment I reached out for assistance, Nandita displayed an unmatched level of professionalism, knowledge, and enthusiasm that truly set the tone for a remarkable experience.

Nandita's guidance throughout the setup process was nothing short of amazing. She patiently walked me through each step, explaining even the most intricate details with clarity and precision. Her expertise was evident as she effortlessly answered all of my questions, no matter how complex they were. It's rare to find someone who can make even the most technical aspects feel approachable and easy to grasp, and Nandita certainly possesses this talent.

What truly stood out to me was Nandita's genuine dedication to my success. She wasn't just focused on getting the job done; she was invested in ensuring that I not only understood the process but felt confident moving forward on my own. Her proactive approach in anticipating my needs and potential challenges was incredibly reassuring. It felt like I had a true partner by my side, committed to helping me achieve my goals.

Nandita's patience and positive attitude are worth highlighting. Even when I encountered obstacles or struggled with certain tasks, she remained patient and encouraging. This created an environment where I felt comfortable asking for help and learning at my own pace.

Thank you, Nandita, for your outstanding support and for making our app setup experience truly memorable!

Minea
Lithuania
About 2 months using the app
Appstle Inc. replied August 24, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

November 13, 2023

We;'re just starting using Appstle and we are really impress with the quality and the speed of the customer service

Alerium Nutrition
United States
19 days using the app
Appstle Inc. replied November 24, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.