Reviews (3,422)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

January 5, 2024

Awesome app with lots of features, the Support team is amazing and kind even though they enabled some paid features for my store. Impressed with the app and support team.

Luveco
United States
16 days using the app
Appstle Inc. replied January 6, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

January 17, 2024

Great customer service and a must have app for Shopify!

Barbudo Beard Products
United States
5 months using the app
Appstle Inc. replied January 18, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

December 14, 2023

Incredible customer service! Really fast and impressively responsive. Could not recommend more !!

So Good Kombucha
United Kingdom
Over 2 years using the app
Appstle Inc. replied December 15, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

February 15, 2024

Amazing and fast service. Sorted out my issues within minutes. Great prices and best features available out of all the subscription app. Highly Recommend

Gear & Grind
Australia
About 2 hours using the app
Appstle Inc. replied February 16, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

June 14, 2024

Impresive support!

$1 Million Dollar Club
United States
About 3 hours using the app
Appstle Inc. replied June 15, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

January 24, 2024

Super application et super service client, réactif et s'adapte à chaque client !

FURI-AND-CO
France
About 1 year using the app
Appstle Inc. replied January 26, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

December 11, 2023

I've researched all the possible Shopify apps out there for subscriptions as well as bundling, and Appstle appeared to me by far to be the best option that would suit my business. And it actually helps both with subscriptions and bundling; some apps only do one or the other. Not only that, but if you do your homework like I have you will realize other subscription apps have transaction fees factored in, so once you start doing high volume you're really gonna get screwed and that will far outweigh the small monthly fee associated with Appstle. I'm so glad this app doesn't do that. One of the many reasons I chose to go for them, as I expect to do a lot of eCommerce business and don't want to set things up in a way that shoots myself in the foot. As far as usability goes, it's been phenomenal. I'm really happy with all the features I've had and how easy it has been to do everything in it. I tried a different bundling app before but quit because it was just way too complicated and ambiguous. So I will say Appstle is user friendly, super convenient, has definitely helped me take my store image and appeal to the next level, and not to mention the customer support. I've had very prompt help which has gone the extra mile, immediately every time I've reached out. Can't find that everywhere this day in age! Strongly recommend.

DragonBody
United States
5 days using the app
Appstle Inc. replied December 12, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

September 21, 2023

Appstle has been great about coming back to me really quickly and helping me solve problems. Ashwin's care and attention to detail meant that we could get an idea over the line that we really wanted - he found the solution. Really happy with the service so far.

Leapfrog Remedies
United Kingdom
6 months using the app
Appstle Inc. replied September 22, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

November 21, 2023

I cannot recommend the app. I recently asked for support to set up a shipping profile so customers from a specific country would get free shipping when subscribing to a product, and customers from other countries would still need to pay shipping. What happened? The App has a serious flaw and customers outside these countries that are meant to receive free shipping were not able to check-out at all anymore. I have lost sales due to this app and when raising this to their customer service - their attitude towards the issue was absolutely unacceptable. Instead of being curious to understand the issue they basically blamed me for their flawed app. I cannot recommend this app and surprised they have so many positive reviews.

NAYA
Germany
Over 1 year using the app
Appstle Inc. replied January 10, 2024

Hi Dear Merchant,

This is Ria, the co-founder of Appstle. I really apologize for the inconvenience you faced. I have gone over your concerns, and have also connected with the Merchant Success Head who you spoke to regarding the issue. Thank you for providing us the opportunity to connect 1:1 to explain the shipping setup for subscriptions, and to work on your requirements real-time.

We hope things are now working smoothly and as expected! Please do not hesitate to reach out to me at ria@appstle.com or support@appstle.com if you have any other questions. We are available 24x7x365.

December 14, 2023

amazing. They were very quick to respond, answer my questions, provide me with a solution and solve the problem/fix it for me! Very happy!

Honor Skin and Body
United States
5 months using the app
Appstle Inc. replied December 15, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.