Reviews (3,422)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

August 28, 2023

Great customer service, I had a few issues but they were able to assist me through live chat with pictures and videos. They were responsive and extremely helpful. I was very impressed with the level of customer service they have through live chat

Plasticplace Trash Bags for Home and Business
United States
About 1 year using the app
Appstle Inc. replied August 29, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

December 6, 2023

great customer service, fast response, quick resolution. keep it up!

Blood SG
Singapore
About 2 years using the app
Appstle Inc. replied December 7, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

July 26, 2023

Their support is second to none! I will continue using them for their customer service alone. Within 2-3 minutes of submitting an issue, someone is looking into it.

Ember Coffee Company
United States
9 months using the app
Appstle Inc. replied July 27, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 25, 2023

super easy to use and looks great on my website. i noticed my subscriptions weren't working like they should have been and entered the Appstle live chat option for support. The issue was fixed in less than 10 minutes and it was incredibly easy to communicate with the support team. very good experience

Gold Canyon
United States
5 months using the app
Appstle Inc. replied September 26, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

August 10, 2023

It's been 4 months and so far so good! Very customizable. And customer service is fantastic!! Always able to quickly answer my questions and offer additional services. Thanks!

Sweetberry Parade
United States
About 1 year using the app
Appstle Inc. replied August 11, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

November 10, 2023

By far the best customer service out of any Shopify app. Even at 2 AM someone is helping me on the spot with my issues, 100 % recommend!

AI Mixing Mastering
United States
7 months using the app
Appstle Inc. replied November 11, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

December 1, 2023

Great customer service! They helped us migrate over from WooCommerce to Shopify. Very easy process and works perfect.

The Volunteer Club
United States
6 months using the app
Appstle Inc. replied December 2, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

July 25, 2023

Appstle integrates seamlessly with my store and authorize.net. I own a company that offers some hemp/cbd products, which makes finding quality commerce plugins challenging. Appstle is a robust tool yet easy to use and the customer service is extremely responsive and timely. I frequently "nerd out" over this plugin when working on the backend of my site!

Barbari Shop - Portland, Oregon 97232
United States
4 months using the app
Appstle Inc. replied July 27, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

September 15, 2023

I am using this app for quite some time and I would definitely recommend it.
Everything works the way it should work and the customer service is very good, responsive and helpful.

The Book Resort
Ireland
7 months using the app
Appstle Inc. replied September 16, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

October 3, 2023

Appstle is hands down the best Shopify app platform I've ever used! They totally rocked customizing my subscription module and even tweaked things to fit my brand perfectly. What blew me away? Lightning-fast responses. Seriously, they reply in minutes! That's something I've never seen with other Shopify apps. If you want top-notch service and killer customization, Appstle is the way to go!

Social Box
Australia
3 months using the app
Appstle Inc. replied October 4, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.