Reviews (3,646)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setting up and managing subscription plans. It offers extensive customization options, allowing businesses to tailor features to their needs. The customer support is exceptional, with a responsive and knowledgeable team available 24/7. Merchants also value the reliable performance and fair pricing structure, which is particularly cost-effective for small businesses. Features like "Build-A-Box" and customizable widgets add flexibility and enhance the customer experience. Additionally, effective onboarding and migration support are highlighted, ensuring a smooth transition for new merchants and those switching from other platforms.

August 9, 2022

La aplicación funciona según lo publicitado. Buena atención al cliente y soporte con excelente dedicación.

OMG Superfoods
United States
6 months using the app
May 10, 2023

A solid subscription app though that is a bit of a learning curve (as with most subscription apps). Very helpful support team responds to questions quickly.

TOMME Cheese Shop
Canada
6 months using the app
February 3, 2022

We struggled with the set up but the support has been great and the subscriptions are now working really well

Colour Streams
Australia
6 months using the app
June 4, 2023

I'm only submitting 4 stars out of 5 because I haven't used the full service yet.

However, what I can say is that I have been BLOWN AWAY by the customer support so far. Truly unbelievably helpful and timely. The best I have seen from ANY company, hands down.

Thank you

Cleanrshower
United States
6 months using the app
May 24, 2022

The customer service has been amazing, answering all my questions and providing tips on how to customize my subscriptions. Well worth it

Chime
Ireland
6 months using the app
October 31, 2022

We have been using the app for several months now and it's super usefull. Configuration is easy, and in case of any issue (or miss config) support team is super reactive. Nous utilisons l'app depuis plusieurs mois et elle est super utile.
La configuration est facile, et en cas de problème l'équipe de support est super réactive.

Naternity
France
4 months using the app
January 15, 2022

Very helpful, and relatively easy app to allow for recurring charges/subscription products. Support response is super fast and helpful.

Radio Roasters Coffee
United States
4 months using the app
Appstle Inc. replied January 15, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Edited May 31, 2022

Pretty easy integration, Had an issue with a customer having a broken 'Manage Subscription" link, they fixed it. Then had a link that expired, learned Shopify has a 7 day expiration day for links. Now I have to help customers create an account on my site so they can always access their subscriptions. Seem convoluted but appstle tech support was good. 5 Month Update- Customer Service is a highlight of their company, great support!

Mat's Beard Bar
United States
4 months using the app
January 18, 2022

We're just starting to test and use the app and so far very satisfied with the speed of their support team.

The Rewear Company
Estonia
3 months using the app
July 6, 2023

Im a customer junkie, and the customer service given was AMAZING. Im looking forward to growing my business with the app and so far so good!

FÄRG MAKEUP & ACADEMY
Sweden
3 months using the app