Reviews (3,705)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive subscription management features and user-friendly interface. Key features like Build-A-Box enhance customer engagement by allowing customization of subscriptions. The app is praised for its seamless Shopify integration and reliable performance. Additionally, the customer support team is noted for their responsiveness and effectiveness in providing real-time solutions, contributing to improved customer retention and satisfaction.
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I've been using the Appstle app for managing subscriptions, and it has been fantastic. The user interface is intuitive, making setup and navigation a breeze. Its seamless integration with my e-commerce platform and robust subscription management features have greatly simplified my workflow. The customer support is excellent, and the detailed analytics help me make informed decisions. Highly recommend it for any business handling recurring billing.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
my experience with brooks was absolutely fantastic. I was NOT expecting to receive so much backend support for my business, and it was like having a pocket assistant to support me with stuff that I have no idea how to do. AMAZING APP.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
We are transferring from one subscription application to Appstle. The past application was really hard to work with and Appstle has been wonderful so far on the transition over and getting the new Subscription Application set up.
Greatly appreciate all the recommendations to make the app better for our customers and for us. Also making sure the application was running correctly. Thank you.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Recently our subscription needs shifted and we've been trying to decide which app to switch to. After weeks of research we've settled on Appstle for a number of reasons:
1. Customer service is always ready to help. Doesn't seem to matter when we need it, they are there.
2. Feature set has everything we needed. One of the few subscription apps that truly does everything, including allowing customers to swap items, build their own box, add whole sets to cart, and more.
3. They don't skim off your bottom line. We made a decision early on that we weren't going to use any app that takes a percentage of revenue (unless they offer something outrageously unique). Appstle offers a very honest pricing structure that doesn't kill small businesses when they need capital the most.
4. Customization. We were initially put off by Appstle's demo store, as it displays things in a very basic and unflattering manner. However after testing they offer customization of everything, including access to custom css panels throughout. With a little effort you can get everything on brand and looking great.
Overall we've quite happy with our onboarding experience thus far and look forward to doing business with this team for years to come.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
I've been using Appstle Subscription and have found it to be exceptionally user-friendly. The interface is intuitive, making it easy to navigate and manage subscriptions.
One of the standout features is the customer support. Any questions I had were answered promptly, and any issues were resolved quickly and efficiently. It's clear that the support team is knowledgeable and dedicated to providing excellent service.
Overall, we are very happy with Appstle Subscription. It has streamlined our subscription management process and enhanced our overall experience. Highly recommended!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Appstle is a small team but they are BIG on service! They always get to me right away when I need help, and solve any problems I have. Highly recommend! Cheers, guys!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Customer service has been responsive and helpful when I have needed to reach out. Sometimes I am frustrated that I have to reach out to customer service. For example, we recently changed our theme for our website, and the theme did not automatically pull over all of the necessary elements from our customer portal (we were missing the "manage subscriptions" button). This was not a fix I could do on my own - nor was it something that I realized was a problem until a customer reached out, which doesn't help my company's image. Sometimes it feels like there are too many options and apps in Shopify, and it is difficult to anticipate how one change might impact other elements. I acknowledge that this is difficult to manage on the tech side - especially among multiple entities, and it is still frustrating as a business owner. Mostly, I think it is a helpful app. Aside from this recent frustration the only other wish that I have for the app is a way to export future orders (knowing that people can always pause or skip), but this function would be helpful in forecasting.
Henry was a great help today. He was able to answer all the answers I had and also was able to help me solve the issue I was having.
Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.
They have EXCELLENT customer service. You don't have to know anything about coding, they will walk you through or help edit code for you to be able to make your idea work. My concept was unique and they were able to accommodate every idea I had. Either phone call or via message chat. I am happy to be a client of theirs, and I am looking forward to a successful venture with them.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
I asked for help and they walked me through the whole process to set up a Build a Box. I will continue to add more and more of their widgets to our site based on that type of customer service!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.