Reviews (3,422)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

December 12, 2023

Their customer service is alamzing , Very pacient and quick reply.They are willing to help you out and make any change as you wish. The price reasonable and the best app ever from the shopify. If you have any problems it will solve right away.

ProHeal Innovations
United States
19 days using the app
Appstle Inc. replied December 13, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

December 10, 2023

Really great service. Always very prompt answers and great technical support. Would highly recommend.

Cress Valley
New Zealand
Over 1 year using the app
Appstle Inc. replied December 11, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

September 16, 2023

There is no better app. This app is very user-friendly; if you are stumped and need help, someone will always help you via chat. It's not an automated ask 15 questions before you speak to someone; it goes directly to help.
I needed help twice, and each time, I was impressed with the customer service and the result. I am on the basic plan, and they treat me like a valuable customer, solving all my problems and answering all my questions. As soon as I am capped on subscriptions, I will be upgrading. The customer service alone is 10/10. You can not go wrong with Appstle.

Thecookiedate
Canada
2 months using the app
Appstle Inc. replied September 17, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

September 6, 2023

Our company is getting ready to launch our first subscription product and the support team at Appstle has been extremely speedy and helpful! The chat function is available 24/7 which is helpful for us entrepreneurs working at odd hours of the day. Thank you, Appstle!

The Mended Company
United States
3 months using the app
Appstle Inc. replied September 7, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

August 22, 2023

I am absolutely thrilled with the exceptional customer service provided by Nandita while setting up my subscriptions. From the moment I reached out for assistance, Nandita displayed an unmatched level of professionalism, knowledge, and enthusiasm that truly set the tone for a remarkable experience.

Nandita's guidance throughout the setup process was nothing short of amazing. She patiently walked me through each step, explaining even the most intricate details with clarity and precision. Her expertise was evident as she effortlessly answered all of my questions, no matter how complex they were. It's rare to find someone who can make even the most technical aspects feel approachable and easy to grasp, and Nandita certainly possesses this talent.

What truly stood out to me was Nandita's genuine dedication to my success. She wasn't just focused on getting the job done; she was invested in ensuring that I not only understood the process but felt confident moving forward on my own. Her proactive approach in anticipating my needs and potential challenges was incredibly reassuring. It felt like I had a true partner by my side, committed to helping me achieve my goals.

Nandita's patience and positive attitude are worth highlighting. Even when I encountered obstacles or struggled with certain tasks, she remained patient and encouraging. This created an environment where I felt comfortable asking for help and learning at my own pace.

Thank you, Nandita, for your outstanding support and for making our app setup experience truly memorable!

Minea
Lithuania
About 2 months using the app
Appstle Inc. replied August 24, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

October 12, 2023

The Appstle team are INCREDIBLE! No matter the time of day or night - there is always someone available to help and resolve any queries. Highly recommend using Appstle.

SELAH VIDA
United Kingdom
About 1 year using the app
Appstle Inc. replied October 13, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 19, 2023

Appstle Service made my day so much better today! I really enjoy the simplicity and great usability of this App. And in addition, the service is outstanding! I had a challenge with linking my landingpage with my webshop and the Appstle Service Partner helped me to solve it in a very friendly and patient way. Thanks so much for this. Appslte is an amazing example of a nice product coupled with the perfect service!

Better feed freed
Cyprus
7 months using the app
Appstle Inc. replied September 20, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

January 30, 2024

Bisher läuft es super.
Der Customer SUpport ist schnell und alles funktioniert intuitiv und einwandfrei.

InnoNature
Germany
10 months using the app
Appstle Inc. replied January 31, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

August 20, 2023

I've been using the app for about a month now and it's really user-friendly and easy to navigate all the pages. The few times I've needed assistance and support the team has been incredibly fast to respond, like within minutes, and everyone is very informative and educational. I'm using the app for monthly subscription boxes and would 100 percent recommend this app to anyone wanting to start implementing it into their site.

Kalén and Rose
United States
About 2 months using the app
Appstle Inc. replied August 21, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

August 23, 2023

I'm very happy with the app - I am just starting my subscription box service and was pushed to another app, but this one did everything I needed and was free. I have had to reach out to the chat twice now because I was not understanding everything, and both times I received responses very quickly and my questions were answered. Highly recommend!

Walnut Creek Bath Boutique
United States
2 months using the app
Appstle Inc. replied August 24, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)