Appstle℠ Subscriptions App

I'm setting this app up now. I still have yet to use it but I wanted to come on here and say that their customer support is on point. Kehanvi was so helpful!

I have had a wonderful experience with this app! The subscriptions are easy to set up, and work consistently. The one time I had a question, not only did they respond very quickly, they also solved the problem (coding) while in the same chat! Excellent customer service. Thank you so much Paige!

Thank you Ash!

Appstle's Subscription App is easy to implement, has a ton of customization and data available even on the lower plans, and offers quick and personalized support. From the customer side, they find it easy to understand and manage their subscriptions. For us, that's a 5-star app!

Great customer service - they are always ready to answer my questions promptly and clearly.

best app, simple to use, not a website difficult. and most important the costumer support is very helpful and they answer just in 1 minute. highly recommended! my costumer support was mia!

I am just getting started using the app but I had a question, contacted support and super quick they helped me figure it out. I feel more comfortable knowing if I get stuck support is there! So excited for new subscriptions :-)

Staff were very friendly and attentive with helping me integrate the app onto my store. They go out of their way to help teach me how it all works and how to manage the app on my own. So far everything looks great and i look forward to partnering with them for a long time.

Sehr gute Abo App mit vielen Möglichkeiten. Wenn man nicht mehr weiter kommt, dann ist der Appstle Support immer schnell erreichbar und sehr hilfreich.

**Latest Update** Well the lead dev/co-founder has been very difficult to communicate with. But these guys have made their analytics section 10x's better since I spoke up. So I need to give credit where credit is due. They deserve it. But we are also having trouble with email's not being sent....a bunch of our customers aren't getting appstle's emails and sure enough the tests are returning errors....they have no solution for it. Its a very buggy application, and the devs don't like to admit ANY fault and can be difficult to deal with. Their reviews are fake....check the other 1 star reviews to see the real situation, here. I really hope we can find a way to move off the app before we get to big.

The absolute worst analytics section i've ever seen. English isn't the first language of their UI devs so the definitions of the features make no sense at all.... and they clearly have no experience running subscription models - they are missing every crucial piece of data that we need - its seriously the worst analytics section i've seen in 8 years...it shows nothing of use and is missing everything we need.

It doesn't even show a real churn rate...its a different calculation that no one would ever use or need. It doesn't show total revenue generated. And it doesn't show any approval rates. I'm telling you guys.....its like these people have ZERO experience with the subscription model. I am beyond frustrated because we built our entire store into this thing.

The support is fast and that's the only reason this isn't a 1 star.

The widget on the site breaks all the time and every time we list a new product, we have to ask their devs to fix their widget....and they NEVER do it right the first time and we have to point out their mistakes over and over and over - this has happened 3 times now and each time they promise to fix it.... and of course, they do nothing.

This app is so disappointing. Unless they fix their analytics, there is no way for us to scale on this. It really sucks.