Reviews (3,421)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

December 9, 2023

Really easy and gets the questions answered quickly through their chats.

SPLIT ROCK COFFEE
United States
4 months using the app
Appstle Inc. replied December 10, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

November 15, 2023

It's been a month of using Appstle for my new subscription box business and so far the customer service has exceeded my expectations. Thank you so much for creating such a robust program for such a great monthly price point.

The Beading Sisterhood
United States
15 days using the app
Appstle Inc. replied November 16, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

July 30, 2023

We chose Appstle because it supports a lot of features and more complex use cases. The software is not very intuitive but their customer support team is "grade A" and is able to answer questions within minutes.

Ahara
United States
4 months using the app
Appstle Inc. replied July 31, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 23, 2023

Amazing customer support and an amazing app. Support is so helpful and personally offered me advice/services that helped me out a lot

Welcome Natural
United States
5 months using the app
Appstle Inc. replied September 24, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

December 25, 2023

The app is easy to integrate, it executes exactly as needed, its cheaper than other options, and the customer service is amazing! highly recommend.

LocalChef
United States
19 days using the app
Appstle Inc. replied December 26, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

September 8, 2023

I would prefer them 5 stars for their support team and I feel relief of choosing this Appstle subscription App. There are so many apps on the marketplace they don't make it to my needs but here I have got what I need for my store.

Grabnpay
India
About 2 months using the app
Appstle Inc. replied September 9, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 7, 2023

Great app so far, very flexible for many use cases. Support team is excellent with fast responses and always helpful. Looking forward to continuing to use Appstle Subscriptions.

HappyHund
Germany
4 months using the app
Appstle Inc. replied November 8, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

January 4, 2024

Terrible to set up bundles: it is probably not worth saving the 500 that Recharge charges for bundles.

Their app is great for simple subscriptions, but it takes a lot of work to implement as soon as you go to bundles. The bundle box disappears, it doesn't update with the variants selected and the checkout buttons don't work. They claim that it is either Shopify's or the theme developers' fault, which I interpret as the app was built taking specific themes in mind.

My conclusion: it is not worth saving the 500 that Recharge charges for bundles. It means you will spend valuable hours trying to make it work.

ARREDONDOS
Netherlands
About 1 month using the app
Appstle Inc. replied January 6, 2024

Dear Merchant,

I am the Merchant Success Lead at Appstle. I sincerely apologize for failing to meet your expectations. I have gone over your store bundle configuration issue and the it has been resolved completely.

I would love to personally jump in and see how I can help ensure you have a smooth experience with Appstle. Please reach out to me at hussain@appstle.com

Looking forward to connecting.

September 25, 2023

The engineer was very responsible and helped me solve the problem very quickly, and the subscription was not very expensive.

Waterdrop
United States
Over 1 year using the app
Appstle Inc. replied September 26, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

July 15, 2024

Always fast support. Great for understanding problems and leading to fast resolution. The app is working as we expected.

GotoPopupYYC
Canada
Appstle Inc. replied July 17, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.