Reviews (3,354)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

June 27, 2024

The customer service is amazing anytime I have any issues they always help me and the subscription app is very easy to use and very intuitive

Olahoni Co
United States
3 months using the app
Appstle Inc. replied July 2, 2024

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

June 5, 2024

Easy to use,customer friendly and support availiable when needed.

Pets Villa
United Kingdom
Over 1 year using the app
Appstle Inc. replied June 6, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

June 27, 2024

Good app and the support has been excellent.

Black Cat Coffee
United Kingdom
Over 2 years using the app
Appstle Inc. replied June 28, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

April 22, 2024

Awesome! As a start-up, I'm looking to off load any work I can't do. Since I'm not a super "tech-y" guy, it's awesome to get dedicated support after the fact while I'm working to make my dream a reality. Thank you for the help and awesome service!

WOODIES DRUMSTICKS
United States
27 days using the app
Appstle Inc. replied April 23, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

June 17, 2024

We have great success with pattern subscriptions using Appstle. Love its no nonsense, reasonable options.

Off the Rails Quilting
United States
Over 2 years using the app
Appstle Inc. replied June 18, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

June 11, 2024

Five stars for ease of set up, fast customer service, and no-nonsense product. Will review again in a couple of months once some payments have recurred and see if it all goes smoothly.

Wild Mustard
New Zealand
13 days using the app
Appstle Inc. replied June 12, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

May 14, 2024

Not compatible with new Auth.net integration. Reached out to support and they told me to contact Shopify. Probably still works fine with Shop Pay but don't recommend for anyone using Auth.net.

SMOKEA®
United States
8 months using the app
Appstle Inc. replied May 15, 2024

Dear Merchant,

This is Ria, co-founder of Appstle. I want to clarify that as a native Shopify app, our payments and associated gateways purely and 100% stem from Shopify. As in, we work only with payment methods that Shopify integrates with.

As for Authorize.net, Shopify's still supports it. However, recently, Authorize.net introduced a new version, which doesn't yet integrate with Shopify for subscriptions and recurring payments. Unfortunately, this is a direct limitation on the payment gateway side and as a Shopify native subscription application, it is out of our scope. We are continuously monitoring the payment gateway updates from Shopify and once it is available for the new Authorize.net version, we will be automatically supporting it.

Please see these documents from Shopify for further clarification:
1. https://shopify.dev/docs/apps/selling-strategies/subscriptions/modeling
2. https://help.shopify.com/en/manual/products/purchase-options/subscriptions/setup#eligibility-requirements
3. https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-04246

If you have any other concerns, feel free to reach out to us at support@appstle.com.

April 11, 2024

Their customer service is spectacular. Anytime I have a question or need help with anything, they are so quick to respond and walk me through the steps so thoroughly. Highly recommend this app

The Palestinian Coffee Company
United States
About 1 year using the app
Appstle Inc. replied April 12, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

May 20, 2024

The thing about these guys is that they actually give a sh*t about the success of your store wrt to their app. SO. RARE. TO. FIND. For anyone looking for a subscription app that can be shaped and formed to meet your business model, Appstle is it. Just dig in, and start working bc this team is on your side and willing / able / technically sound to solve whatever you're dreaming up. All ACES in my book.

Made in Akron
United States
14 days using the app
Appstle Inc. replied May 22, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

April 10, 2024

Brilliant app, works very well for us and if we've been unsure about anything, their customer service team have been fantastic and are quick to help. Highly recommend

Eladon
United Kingdom
8 months using the app
Appstle Inc. replied April 11, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.