Reviews (3,423)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

July 12, 2023

This app works exactly as I need it to, and any assistance I need is promptly attended too. Thank you!

Luxe Tribe Wellness Dispensary
Australia
Over 1 year using the app
Appstle Inc. replied July 14, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

Edited October 14, 2022

It is very easy to remove products from subscription, but when it comes to adding products, there are very big problems and it costs the business a lot of money. We have 500 different products, spices etc. we are selling. It takes 5 seconds to unsubscribe products and 15 minutes to add. Definitely adding products is loading very slowly and needs to be categorized. The site owner should be able to edit and categorize the product adding part from the admin panel. Otherwise, the person who uses our site every 10 days wastes time and gets bored of adding it and cancels the subscription. The application is very cost-effective, I hope it solves it. There are many good aspects, but 1 bad side makes everything.

Fin And Earth
United Kingdom
Over 1 year using the app
Appstle Inc. replied November 18, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

July 15, 2021

I'm just trying out the app for the first time, but so far the service is fast and very helpful. So far so good!

The B.I.G. Company
Canada
Over 1 year using the app
Appstle Inc. replied July 15, 2021

Thanks for your kind words. We will make sure to keep up this great work for our customers.

April 8, 2022

Great App and first class support. The team went above and beyond too help us getting started. Highly recommended!

Alakazammagic
United Kingdom
Over 1 year using the app
Appstle Inc. replied April 8, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

September 25, 2023

the use is a bit complicated, but the service is great.

Levate
Germany
Over 1 year using the app
September 25, 2023

The engineer was very responsible and helped me solve the problem very quickly, and the subscription was not very expensive.

Waterdrop
United States
Over 1 year using the app
Appstle Inc. replied September 26, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

Edited April 6, 2023

Der Kundensupport war äußerst hilfsbereit und reagierte schnell auf meine Fragen und Anliegen. Ich hatte einige Schwierigkeiten bei der Einrichtung des Abonnementdienstes auf meiner Webseite, aber der Kundensupport war geduldig und führte mich Schritt für Schritt durch den Prozess.

Was ich besonders schätzte, war, dass der Kundensupport auf meine individuellen Bedürfnisse einging und mir maßgeschneiderte Lösungen anbot. Sie waren nicht nur auf schnelle Lösungen aus, sondern investierten auch Zeit und Energie, um sicherzustellen, dass mein Abonnementdienst optimal funktioniert.

Ich war auch beeindruckt von der Professionalität und Freundlichkeit des Kundensupports. Sie waren stets höflich und respektvoll und gingen auf meine Fragen und Anliegen ein, als ob ich ihr einziger Kunde wäre.

Bug Brothers
Germany
Over 1 year using the app
Appstle Inc. replied February 3, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

Edited October 22, 2021

This is a good product, and I give this 5 stars to the customer service team. Help me a lot to solve my issue.

petncompany
Australia
Over 1 year using the app
Appstle Inc. replied October 22, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

December 15, 2021

Excellent customer service from Ahmed. He helped install the app to my theme and then offered to customise it so it matched my theme. Thank you!

NailzintheMail
United Kingdom
Over 1 year using the app
Appstle Inc. replied December 15, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

December 6, 2021

I'm rating this app a 5* partly due to current functionality but mainly due to the responsiveness of the team. They will go above and beyond to find solutions, get back to you quickly on queries / help needed, and are super open to collaborating with other apps that they are not yet integrated with. What I love:
- subscriptions as well as 'build-a-box functionality. There aren't too many apps that do this!
- integration with your shopify theme. - consumer 'manage my subscription' functionality that can be configured to your requirements - you choose what customers can and can't change
- highly configurable What I Wish
- it integrated with a delivery scheduling app. I believe this is currently a restriction on Shopify's end which is in the plan to fix during H1 2022.
- 'manage subscription' currently allows customers to change subscription frequency outside the options available due to the free form field to adjust

Good Sheets
Australia
Over 1 year using the app
Appstle Inc. replied December 6, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.