Reviews (3,423)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

August 29, 2021

Super easy to install and great customer service from the start. Zulkifal at customer support helped me quicklky and efficiently.

The Nekked Bar Soap Factory
United States
Over 1 year using the app
Appstle Inc. replied August 29, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

October 19, 2021

I have just installed this app and still trying to figure it all out. However, I can say that the tech support is top-notch. Kehanvi answered all of my questions and made some design changes for me. I feel confident that if I have any other questions, they will be addressed quickly. Great service and I highly recommend this app.

Trail Rated Coffee
United States
Over 1 year using the app
Appstle Inc. replied October 19, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Edited December 8, 2021

I am very pleased. Ahmed was helpful and efficient in the configuration of one of my subscriptions.

Heavens To Betsy Cakery
United States
Over 1 year using the app
Appstle Inc. replied October 23, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

February 17, 2022

Great customer service, walked me through the entire process and went above and beyond to assist. Thanks so much

DYBS Squared
United States
Over 1 year using the app
Appstle Inc. replied February 17, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

March 15, 2023

It's been extremely frustrating working with Appstle as our subscription management app. We've been trying to fix all issues and talk to the developers, but things don't improve, they don't really take their time to understand what we are asking, and what is not asking and work towards answering or fixing them.

Sometimes they answer by saying they don't have a certain feature and in fact, they do, their customer service just doesn't know it. The only reason we haven't left Appstle is that every time we change a subscription app it affects OUR customers' experience and we don't want to cause another friction with them until we find a better app/solution.

I would NOT recommend purchasing/adding this app to your Shopify store, and if you have one to recommend to us, please do, we'd really appreciate it.

Ortaliza Urban Farms
Canada
Over 1 year using the app
Appstle Inc. replied March 15, 2023

Dear Merchant,

This is the co-founder and CTO of Appstle. I sincerely apologize for failing to meet your expectations. I have sent you a detailed email. Hopefully, we can address all your requirements by end of the week.

Looking forward to connecting.

June 12, 2022

Great app and even better support! I couldn't figure out how to set up the subscription box on the website properly. Clicked on the help button, within minutes, Mann came to the rescue and sorted it out. Very impressed with the customer support. Now just need more testing and it can go live soon.

Purple Stitches
United Kingdom
Over 1 year using the app
Appstle Inc. replied June 12, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

June 2, 2022

We have a custom theme. One chat and the subscription app was embedded onto our site no issues. Highly recommend.

Ranger Ready Repellents®
United States
Over 1 year using the app
Appstle Inc. replied June 2, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

January 14, 2022

Great functionality and integration into our Shopify web-store. We have had to contact technical support twice now and every time super professional and knowledgeable - highly recommend this app and the company!

Hirsch Organic
United Kingdom
Over 1 year using the app
Appstle Inc. replied January 14, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

May 4, 2022

Great product, simple to set up and use! Also, customer service is very responsive which is very important! I would recommend giving this a try. Very affordable to as you are getting started!

Seven Weeks Coffee
United States
Over 1 year using the app
Appstle Inc. replied May 4, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

July 22, 2022

Excellent customer service! Very helpful and willing to walk me through how to use the app and make suggestions so that it flowed better on our site.

Sass & Crafts, LLC
United States
Over 1 year using the app
Appstle Inc. replied July 22, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)