Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
June 5, 2023

I'm very happy with Sumtracker support. I was having an issue with some of my inventory bulk updates and submitted a support request ( on a Sunday afternoon) and I received as response within only a couple of hours. after some back and forth, found it was a misunderstanding on my side and once explained I was able to make the updates in bulk.

Simply Magical Celebrations
May 29, 2023

We use 3 different only platforms to sell our products, and have over 1,000 SKU's ... I'm very happy with this app. It gives us peace of mind when it comes to having all of the platforms up to date with the correct quantities. At first I was wary due to its simplicity ... but now I see the brilliance in its simplicity, as it is simple and clear in a world of complex businesses. But, truly, what I appreciate the most is their hands-on approach to the onboarding. They understand that each business is different, and our thought process and needs are different, so Ankit jumped on a Zoom with me and patiently took the time to answer all questions, and send a follow up email with the links as a reminder of our call. That little effort on their end, saved us tons of hours trying to figure things out. (I am comparing it to the experience with other apps). Thank you, Ankit and team!

Maika Daughters
United States
Time spent using app: About 2 months
Sumtracker replied May 29, 2023

Thank you so much Maria from all of us at Sumtracker!!

May 24, 2023

We have extensively tested various systems, and Sumtracker stands out by delivering exceptional results. It combines speed, accuracy, and user-friendliness, providing all the necessary features to efficiently manage purchase orders and inventory across multiple marketplaces. Moreover, it handles bundles flawlessly. The availability of excellent tutorials and a supportive team further enhances the overall experience. We highly recommend Sumtracker as a comprehensive solution."

United States
Time spent using app: About 1 month
Sumtracker replied May 29, 2023

Thank you so much from all of us at Sumtracker! Your review makes all our effort worth it!

May 21, 2023

This is a great app. It does everything I needed plus more. The support is very responsive and helpful.

United States
Time spent using app: About 1 month
May 10, 2023

Sumtracker has been amazing for us. We searched far and wide for a software that could effectively manage our inventory. We do on-demand shirt printing, so Sumtracker's bundling capabilities are critical to our operations. We need to know how many products are possible based on all of the different iterations of apparel blanks and transfers.

We tried 5 different softwares before finally finding Sumtracker, and it has made our lives so much easier. Nothing seemed to care for our exact use case, but it became obvious to us very quickly that the Sumtracker team understood exactly what we were looking for.

Ankit & the team have provided exceptional service for us - responding within a day to any questions or comments over email, and is always available to jump on a quick call.

I highly recommend using Sumtracker for inventory management, it's been amazing to work with.

Sweet Wink - Wholesale
United States
Time spent using app: 3 months
Sumtracker replied May 11, 2023

Thanks a lot for leaving a wonderful review Joe! We really appreciate it!

May 2, 2023

Brilliant app. I've been using it for about 6 months and can genuinely say it's saved me hours. I sell a lot of stock in bundles, on both Shopify and Etsy.
Before using SumTracker I was trying to download sales reports and updating stock manually which was time consuming, but at Christmas when sales were high, I'd still run out of stock partway through the day leading to disappointed customers. SumTracker updates both channels with accurate stock in minutes. It was easy to set up and use. Customer service when I've needed it have been really knowledgeable and supportive.

Kindly Yarn
United Kingdom
Time spent using app: 8 months
April 6, 2023

Hi there! I just wanted to take a moment to express my gratitude for the amazing support and help that Sumtracker has provided me and my business. I've been using this app for several months now and it has truly transformed the way I manage my e-commerce store.

The features offered by Sumtracker are fantastic and have made my order fulfillment process so much smoother and more efficient. The customizable workflows have allowed me to set up specific processes that fit the unique needs of my business, and the inventory management feature has saved me so much time and headaches.

But what really sets Sumtracker apart is the outstanding customer support. Anytime I've had a question or needed assistance, the team has been incredibly responsive and helpful. They truly care about their customers and are always willing to go above and beyond to ensure that we have the best possible experience with their products.

Overall, I highly recommend Sumtracker to anyone looking to streamline their e-commerce order fulfillment process.

Dr. Mariza
United States
Time spent using app: 4 months
March 16, 2023

The Sumtracker team have been so helpful with the entire onboarding process and answering all our queries along the way. Sumtracker as a platform - simplified our inventory management, easy to understand/navigate, enabled us to sync all our stores, super easy to revert to when placing a stock order. Overall, it has been a huge gamechanger for our business. Highly highly recommend this app, especially if you're looking to sync multiple stores.

I Can Make Shoes
United Kingdom
Time spent using app: About 1 month
Sumtracker replied March 16, 2023

Thanks for the great review Amanda and team! :)

March 15, 2023

They did it!
The team at Sumtracker finally solved the challenge for us small eCommerce stores with an Inventory management system that actually works. I was literally set up and syncing my stock between Etsy and Shopify in less than an hour!
They have managed to consolidate all the most vital features and offer them in a simple, neat, and clean interface. Awesome job guys!

Tarifé Attär
United States
Time spent using app: 11 days
Sumtracker replied March 16, 2023

Thanks a lot Jordan! All your comments have been really helpful and are much appreciated!

March 6, 2023

Super easy app to work with. The team is very responsive. Etsy changed some stuff up, and nothing would sync. However, they worked relentlessly to fix the problem and get everything back up and running correctly. I highly recommend this app if you run inventory on multiple platforms.

Baker's Bears
United States
Time spent using app: About 1 year