Reviews (186)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its comprehensive solutions, user-friendly interface, and seamless Shopify integration. They value the responsive customer support, reliable order fulfillment with fast shipping, and custom branding options. The app also offers a wide variety of quality products, efficient automation features for order syncing and inventory management, and print-on-demand services. Competitive pricing and the ability to test products in small quantities are also highlighted benefits.

February 17, 2026

I paid for a customer order two days ago, the order was marked as paid, and then moved to 'pending'. That was two days ago, I've been waiting since then to atleast get a tracking number that I can forward to my customer to no avail. I've tried reaching sup dropshipping through email, Whatsapp, Facebook, and chat with no reply from them.

On top of the fact that their order processing is slow, which can lead to refunds and chargebacks, they also have VERY UNRESPONSIVE customer service. That's why I came here to leave a 1 star review. This was my first and last time using them. I've been working with other suppliers and I've never had this kind of POOR, SLOW, and UNRESPONSIVE customer service and order processing.

Avoid at all costs if you don't want problems with customer refunds and chargebacks due to slow order processing, and unresponsive customer service, which will also lead to problems with your payment processor. If I could give 0 stars, I would, very TERRIBLE service.

Nuviva
Kenya
4 months using the app
February 5, 2026

Sup Dropshipping simplified my entire process. From sourcing to shipping, everything is automated and easy to manage. Their factory access really helped me increase my profit margins.

Omni Vault
United States
About 2 months using the app
February 5, 2026

Sup Dropshipping made my daily operations much easier. The automatic Shopify order sync and fulfillment process saved me countless hours. I used to manage suppliers manually, but now everything is centralized in one dashboard. I also appreciate the direct factory pricing because it helped increase my profit margins without sacrificing quality.

Tomatoes
United Arab Emirates
About 2 months using the app
February 9, 2026

Great experience so far! The auto-sync with Shopify saves me hours every week. Their team is responsive and always ready to help with custom branding and packaging. Solid service

Nukhba Stores
United Kingdom
About 1 month using the app
February 9, 2026

Sup Dropshipping made my Shopify business so much easier to manage. Product sourcing is fast, pricing is competitive, and their fulfillment is always on time. Highly recommended for anyone serious about dropshipping!

Mega Mal
Canada
About 1 month using the app
February 13, 2026

I was impressed by how beginner-friendly Sup Dropshipping is. Setting up my store integration was simple, and their team guided me through the process step by step. The platform offers clear order tracking, easy sourcing, and helpful customer support whenever I have questions. Even as my store grew, Sup continued to handle my increased order volume without any issues. A solid solution for long-term growth.

opalsouq
United Kingdom
About 1 month using the app
January 24, 2026

I appreciate how Sup Dropshipping handles order fulfillment. Once the order is confirmed, everything is processed smoothly. Tracking information is updated properly, which helps keep customers informed.

Meow & Mooch
United Kingdom
About 1 month using the app
February 15, 2026

The custom branding and print-on-demand services from Sup Dropshipping helped me create a strong brand identity. My products now arrive with professional packaging, which leaves a great impression on customers. Their fulfillment speed is reliable, and they provide updates throughout the process. Since partnering with Sup, my return rate has dropped and my customer satisfaction has improved noticeably.

Zingo Stores
United Arab Emirates
About 1 month using the app
February 12, 2026

After trying multiple suppliers with mixed results, Sup Dropshipping has been a game-changer for my business. The product quality is consistent, and the sourcing process is smooth. I appreciate how they manage logistics professionally, ensuring orders are shipped on time with tracking provided. My store’s reputation improved because customers started receiving their items faster and in better packaging. Definitely a trustworthy fulfillment partner.

EMPORIO
United Arab Emirates
About 1 month using the app
February 12, 2026

What I love most about Sup Dropshipping is their flexibility. Whether you need print-on-demand products, wholesale sourcing, or custom packaging, everything is available in one platform. The reverse image search feature makes product research quick and efficient, helping me find trending items faster. Their team communicates clearly and always keeps me updated on order status and logistics. Overall, a fantastic solution for both beginners and experienced sellers.

Every Gulf
United Arab Emirates
About 1 month using the app